The portals of the most populous cities around the world have been analysed in the chapters on privacy/security, content, services and civic participation. The methodology used in the Digital Governance in Municipalities Worldwide Survey (2011-2012) discussed between 18 and 26 indicators for each section and appreciates their level of quality and compliance in each gateway on a scale from 0 to 3 points.
The site of the spanish capital, madrid.es, highlights for its ease of use and quality of its content and services, and in the world ranking appears in third place after Seoul and Toronto, as highlighted by the Madrid city council through a press release.
