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One of the pillars of Plan de Transformación digital de la Administración General del Estado  y sus Organismos Públicos, la Estrategia TIC  (Opens in new window) is the bet for a new service delivery model more rational, structured around the idea of shared services, compulsory and replace the existing above, except unique exceptions, and to the idea of common infrastructure in the area of information technologies and communications.

For these reasons, the Strategy committee TIC - CETIC aprobó en su reunión del 15 de Septiembre de 2015 el Regulatory Framework of the declaration of shared services (Opens in new window) and further conducted the first statement of shared services (Opens in new window) .

En esta primera declaración se han incluido 14 servicios, algunos de ellos ya en funcionamiento y otros de ellos en proceso de desarrollo e implantación.

  • Unified service telecommunications
  • Managed security service
  • Lodging service TIC infrastructure
  • Hybrid cloud service (SARA Cloud)
  • Email service unified
  • Multichannel service citoyen
  • Management service registry
  • Management of notifications
  • Management service payroll
  • Integrated service personnel management
  • Common management service económico-presupuestaria
  • Generating common service and validation of electronic signatures
  • Service of management of file and electronic document
  • Service of electronic file management
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