The procedures to citizens and businesses carried out with the General state administration in 2013 exceeded $480 million, of these, more than 367 million (76.5 per cent) were carried out electronically and more than $112 million (23.5 per cent) through electronic not according to data from the management information System (AIS), an application whose basic function is the follow-up to the administration.
The Cis reflects the total volume of processing of individual proceedings, and within it, the files that have been initiated in electronic form.
For details on the volume of processing takes into account more than 300 procedures for special attention, which are those who are considered high impact for the citizens, given their characteristics of the high volume of processing or social sensitivity.
