CRM in Social security
Cherry Tiburcio — subdirectorate of Social security
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The CRM the emergency management
Jorge Remuiñán suárez, José Francisco Alonso Picon
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Integrated management of services in the principality of Asturias Technology Framework.
Ramiro Conception Suárez
General Directorate of information systems - the government of the principality of Asturias
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CRM tools in the strategy of prevention of occupational hazards of the General directorate of Trafficking
Manuel Caves Sedano
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The i-CRM A Smart Administration.
Oriol Farré, Ignacio Domenech
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System of information on situations of exploitation and highway administration of the road network of the state
Agustín Sánchez King, Jesús Fernández Silva
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Use of mining Site to improve services provided to citizens
Julio Villena Román, Fernando García Vegas, josé Carlos González Cristóbal
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Appointment via the internet in the service Galego de saúde
Enrique Paseiro Pardal
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