European eGovernment Benchmark 2024
02 julio 2024
eGovernment that works for people
European Egovernment benchmark
Estudio anual sobre la evolución de los servicios públicos electrónicos en Europa.
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European eGovernment Benchmark 2023
27 septiembre 2023
eGovernment that works for people
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European eGovernment Benchmark 2022
29 julio 2022
eGovernment that works for people
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European eGovernment Benchmark 2021
22 noviembre 2021
eGovernment that works for people
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European eGovernment Benchmark 2020
28 septiembre 2020
eGovernment that works for people
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European eGovernment Benchmark 2019
07 noviembre 2019
Trust in government is increasingly important for people
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European eGovernment Benchmark 2018
28 noviembre 2018
eGovernment Benchmark 2018: the digital efforts of European countries are visibly paying off
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European eGovernment Benchmark 2017
09 enero 2018
Taking stock of user-centric design and delivery of digital public services in Europe
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European eGovernment Benchmark 2016
03 octubre 2016
A turning point for eGovernment development in Europe?
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European eGovernment Benchmark 2015
23 junio 2015
Future-proofing eGovernment for the Digital Single Market. "An assessment of digital public service delivery in Europe"
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European eGovernment Benchmark 2014
23 mayo 2014
Delivering on the European Advantage? ‘How European governments can and should benefit from innovative public services’
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European eGovernment Benchmark 2012
12 julio 2013
Public Services Online
‘Digital by Default or by Detour?’
Assessing User Centric eGovernment performance in Europe – eGovernment Benchmark 2012. -
Digitizing Public Services in Europe
30 noviembre 2010
Digitizing Public Services in Europe: Putting ambition into action (9th Benchmark Measurement: December 2010).
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Method paper 2010
31 mayo 2010
Method paper 2010. Preparing the 9th Benchmark Measurement: June 2010.
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Smarter, Faster, Better eGovernment
31 octubre 2009
Smarter, Faster, Better eGovernment (8th Benchmark Measurement: November 2009).
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Benchmarking on-line Public Services
31 diciembre 2007
Benchmarking on-line Public Services. To develop and improve the eGovernment indicators, Second Year Contract (Final Report: January 2008).
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eGovernment Progress in EU27 +
31 agosto 2007
eGovernment Progress in EU27 +. Reaping the benefits. (Progress Report: September 2007).
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The User Challenge
31 agosto 2007
The User Challenge. Benchmarking The Supply Of Online Public Services (7th Measurement: September 2007).
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Online Availability of Public Services: How Is Europe Progressing?
31 mayo 2006
Online Availability of Public Services: How Is Europe Progressing?. Web Based Survey on Electronic Public Services.(Report of the 6th Measurement: June 2006).
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Online Availability of Public Services: How is Europe Progressing?
30 septiembre 2004
Online Availability of Public Services: How is Europe Progressing?. Web Bases Survey on Electronic Public Services. (Report of the Fifth Measurement: October 2004).
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Online Availability of Public Services: How is Europe Progressing?
30 septiembre 2003
Online Availability of Public Services: How is Europe Progressing?. Web Based Survey on Electronic Public Services. (Report of the Fourth Measurement: October 2003).
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Online Availability of Public Services: How Does Europe Progress?
30 septiembre 2002
Online Availability of Public Services: How Does Europe Progress?. Web Based Survey on Electronic Public Services. (Overall Report Oct. 2001 - Oct. 2002).
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Online Availability of Public Services: How Does Europe Progress?
30 septiembre 2002
Online Availability of Public Services: How Does Europe Progress?. Web based Survey on Electronic Public Services. (Results of the Third Measurement: October 2002).
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Summary Report. Web-based Survey on Electronic Public Services.
31 marzo 2002
Summary Report. Web-based Survey on Electronic Public Services. (Results of the second measurement: April 2002).
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Summary Report. Web-bases Survey on Electronic Public Services.
31 marzo 2002
Summary Report. Web-bases Survey on Electronic Public Services. (Results of the second measurement: April 2002) Annex: 1 Methodological framework of the survey; 2. Results per service.
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European eGovernment Benchmark 2024
02 julio 2024
eGovernment that works for people
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European eGovernment Benchmark 2023
27 septiembre 2023
eGovernment that works for people
-
European eGovernment Benchmark 2022
29 julio 2022
eGovernment that works for people
-
European eGovernment Benchmark 2021
22 noviembre 2021
eGovernment that works for people
-
European eGovernment Benchmark 2020
28 septiembre 2020
eGovernment that works for people
-
European eGovernment Benchmark 2019
07 noviembre 2019
Trust in government is increasingly important for people
-
European eGovernment Benchmark 2018
28 noviembre 2018
eGovernment Benchmark 2018: the digital efforts of European countries are visibly paying off
-
European eGovernment Benchmark 2017
09 enero 2018
Taking stock of user-centric design and delivery of digital public services in Europe
-
European eGovernment Benchmark 2016
03 octubre 2016
A turning point for eGovernment development in Europe?
-
European eGovernment Benchmark 2015
23 junio 2015
Future-proofing eGovernment for the Digital Single Market. "An assessment of digital public service delivery in Europe"
-
European eGovernment Benchmark 2014
23 mayo 2014
Delivering on the European Advantage? ‘How European governments can and should benefit from innovative public services’
-
European eGovernment Benchmark 2012
12 julio 2013
Public Services Online
‘Digital by Default or by Detour?’
Assessing User Centric eGovernment performance in Europe – eGovernment Benchmark 2012. -
Digitizing Public Services in Europe
30 noviembre 2010
Digitizing Public Services in Europe: Putting ambition into action (9th Benchmark Measurement: December 2010).
-
Method paper 2010
31 mayo 2010
Method paper 2010. Preparing the 9th Benchmark Measurement: June 2010.
-
Smarter, Faster, Better eGovernment
31 octubre 2009
Smarter, Faster, Better eGovernment (8th Benchmark Measurement: November 2009).
-
Benchmarking on-line Public Services
31 diciembre 2007
Benchmarking on-line Public Services. To develop and improve the eGovernment indicators, Second Year Contract (Final Report: January 2008).
-
eGovernment Progress in EU27 +
31 agosto 2007
eGovernment Progress in EU27 +. Reaping the benefits. (Progress Report: September 2007).
-
The User Challenge
31 agosto 2007
The User Challenge. Benchmarking The Supply Of Online Public Services (7th Measurement: September 2007).
-
Online Availability of Public Services: How Is Europe Progressing?
31 mayo 2006
Online Availability of Public Services: How Is Europe Progressing?. Web Based Survey on Electronic Public Services.(Report of the 6th Measurement: June 2006).
-
Online Availability of Public Services: How is Europe Progressing?
30 septiembre 2004
Online Availability of Public Services: How is Europe Progressing?. Web Bases Survey on Electronic Public Services. (Report of the Fifth Measurement: October 2004).
-
Online Availability of Public Services: How is Europe Progressing?
30 septiembre 2003
Online Availability of Public Services: How is Europe Progressing?. Web Based Survey on Electronic Public Services. (Report of the Fourth Measurement: October 2003).
-
Online Availability of Public Services: How Does Europe Progress?
30 septiembre 2002
Online Availability of Public Services: How Does Europe Progress?. Web Based Survey on Electronic Public Services. (Overall Report Oct. 2001 - Oct. 2002).
-
Online Availability of Public Services: How Does Europe Progress?
30 septiembre 2002
Online Availability of Public Services: How Does Europe Progress?. Web based Survey on Electronic Public Services. (Results of the Third Measurement: October 2002).
-
Summary Report. Web-based Survey on Electronic Public Services.
31 marzo 2002
Summary Report. Web-based Survey on Electronic Public Services. (Results of the second measurement: April 2002).
-
Summary Report. Web-bases Survey on Electronic Public Services.
31 marzo 2002
Summary Report. Web-bases Survey on Electronic Public Services. (Results of the second measurement: April 2002) Annex: 1 Methodological framework of the survey; 2. Results per service.
