The European Commission's second report on the state of the Digital Decade provides an overview of the progress made in achieving the digital goals and targets set for 2030 by the Digital Decade strategic programme. This year's report places Spain in a favourable strategic position to achieve the objectives set by the European Union in this area.
In the section on the digitalisation of public services, the report highlights Spain's good performance and its positioning above the European average in practically all the areas analysed. The report points the Spain's positive contribution to the objectives of the EU's digital decade in terms of public services for both citizens (84 points) and businesses (91), ranking well above the EU average (79 and 85, respectively). In other indicators such as users of e-government (83.03%), user support (87) and transparency of service delivery, design and personal data (71.4), Spain is above the EU average (75%, 86.4 and 70, respectively). In mobile friendliness, Spain (94.8) is slightly below the EU average (95.3).
The report highlights Spain's efforts to implement electronic means of identification, the use of which significantly exceeds the average of EU countries: 54.4% of citizens have used electronic identification for private purposes during 2023 (compared to 41.1% in the EU) and 50.3% to access public services (compared to 35.7% in the EU). It also points out the six measures implemented to improve online public services: My Citizen Folder, GovTechLab, App Factory, Intelligent Automation Service, Cybersecurity and employment services.
In terms of access to electronic health records, Spain's overall maturity score in eHealth is 84.6, well above the EU average (79.1). It also scores 81 in the health data categories, compared to a European average of 74. The report highlights that between 80 and 100% of the national population is technically able to access online access services for eHealth records through both native mobile apps and online portals.
