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Provide the AAPP of a system that allows citizens to the presentation telematics documentation to initiate a process, enabling electronic signature of documents, payment of fees and on-line telematic registry.
Target audience:
Citizen any Public Administration
Agencies Responsible:
Usage:
Installable product
Contact:
Andreu Font
Cap. the DGTIC Secció
Tel: 971784178
afont@dgtic.caib.es
Type of Solution:
Open source application
Status of the Solution:
Production
Organic Area:
Autonomic
Technical Area:
Electronic processing
Functional Area:
Government and public Sector, economics and finance
License:
GPL (GNU General Public License)
Interoperability level:
Technical
Programming language:
JAVA
Operating system:
Windows, Unix, Linux
Description
Starting position and origin of the initiative
In the year 2003 began the project “ Regions online ", funded by the FEDERA.
Following this project was constructed two applications that have proven keys in the process of bringing telematic channels through the administration to their citizens; these applications are ROLSAC and ROLFORMS. Both applications formed the basis for the development of the platform SISTRA
. Since then it has evolved according to the needs, and ultimately, suitable for which may be useful to any public administration and live with information systems installed already.
Goals
Provide a AAPP
system that allows citizens to the presentation telematics documentation
para iniciar un trámite, habilitando firma electrónica de documentos, pago on-line de tasas y registro telemático.
Provide citizens of a
private web space in which to access your personal data and status of all files initiated by path telematics.
Enable citizens
reception of notifications on your web space private.
Main challenges and key aspects for the implementation
The
main difficulty
has been the in parallel development services required by SISTRA and technological difficulties arising from the use of services of digital signature and certification.
A
key aspect
has been la existencia de servicios corporativos no ofrecidos por SISTRA pero requeridos para la publicación de servicios telemáticos (firma digital, autenticación usuarios, registro de entrada y salida, custodia documental, entre otros).
The
lines of evolution
future will revolve around the improvement of development environments and publishing services
, comprehensive notifications
(telematic unification and ordinary), presentation of tape via email and SMS and functional improvements
in the zone staff and entities.
