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To satisfy the AAPP of a system that allows citizens to the submission of documentation for telematics to initiate the procedure, enabling electronic signature of documents, payment of fees and on-line telematic registration.
Target audience:
Any citizen, Public Administration
Responsible Agencies:
Usage:
Product installable
Contact:
Andreu Font
Cap Of Acupuncture DGTIC the
Tel: 971784178
afont@dgtic.caib.es
Type of Solution:
Implementation of Open Sources
State of the solution:
Production
Organic Área:
Autonomous
Technical Área:
Electronic procedure
Functional Área:
Government and public Sector, the economy and finance
License:
GPL (GNU General Public License)
Interoperability level:
Technical
Programming language:
JAVA
Operating system:
Windows, Unix, Linux
Description
Starting position and origin of the initiative
En el año 2003 se inició el proyecto “Regions On Line”, financiado por el FEDER.
A raíz de aquel proyecto se construyeron dos aplicativos que han resultado claves en el proceso de acercar mediante canales telemáticos la Administración a sus ciudadanos; estos aplicativos son ROLSAC y ROLFORMS. Ambas aplicaciones sirvieron de base para el desarrollo de la plataforma SISTRA
. Since then it has evolved according to the needs of the Govern and, ultimately, suitable for that would serve any public administration and live with information systems already in place.
Objectives
To satisfy the AAPP a
system that allows citizens to the submission of documentation telematics
para iniciar un trámite, habilitando firma electrónica de documentos, pago on-line de tasas y registro telemático.
Provide citizens with a
private web space in which they can access your personal data and situation of all files in progress for air telematics.
Enable citizens
to receive notifications in your web space.
Major challenges and key aspects of implementation
The
main difficulty
it has been the in parallel development of services required by SISTRA and technological difficulties arising from the use of digital signatures and certification.
A
key
it has been the existence of corporate services not offered by SISTRA but required for the publication of telematic services (digital signature, authentication, users and check-out documentary, custody, among others).
The
developments
future will turn to the environment enhancing development environments and publishing services
, comprehensive notifications
(unification of routine and telematic), proceedings via email and SMS and functional improvements
in the area staff and entities.
