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Processing platform and telematic notification

  • Short Name:
    SISTRA
    Summary:
    Provide the AAPP of a system that allows citizens to the presentation telematics documentation to initiate a process, enabling electronic signature of documents, payment of fees and on-line telematic registry.
    Target audience:
    Citizen any Public Administration
    Agencies Responsible:
    Usage:
    Installable product
    Contact:

    Andreu Font
    Cap. the DGTIC Secció
    Tel: 971784178
    afont@dgtic.caib.es

    Type of Solution:
    Open source application
    Status of the Solution:
    Production
    Organic Area:
    Autonomic
    Technical Area:
    Electronic processing
    Functional Area:
    Government and public Sector, economics and finance
    License:
    GPL (GNU General Public License)
    Interoperability level:
    Technical
    Programming language:
    JAVA
    Operating system:
    Windows, Unix, Linux

    Description

    Starting position and origin of the initiative

    In the year 2003 began the project “ Regions online ", funded by the FEDERA. Following this project was constructed two applications that have proven keys in the process of bringing telematic channels through the administration to their citizens; these applications are ROLSAC and ROLFORMS. Both applications formed the basis for the development of the platform SISTRA . Desde entonces se ha evolucionado según las necesidades del Govern, y en última instancia, adecuado para que pueda servir a cualquier administración pública y convivir con sistemas de información ya implantados.

    Goals

    • Provide a AAPP sistema que permita a los ciudadanos la presentación telemática de documentación para iniciar un trámite, habilitando firma electrónica de documentos, pago on-line de tasas y registro telemático.
    • Provide citizens of a private web space in which to access your personal data and status of all files initiated by path telematics.
    • Enable citizens reception of notifications on your web space private.

    Main challenges and key aspects for the implementation

    • The main difficulty has been the in parallel development services required by SISTRA and technological difficulties arising from the use of services of digital signature and certification.
    • A key aspect has been the existence of corporate services offered by not SISTRA but required for the publication of telematic services (digital signature, authentication users, registration of entry and exit, custody documentary, among others).
    • The lines of evolution future will revolve around the improvement of development environments and publishing services , comprehensive notifications (telematic unification and ordinary), presentation of tape via email and SMS and functional improvements in the zone staff and entities.

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