The administrative complexity of Spain makes the citizen have the need to relate to different Public Administrations depending on the competence they have.
It is estimated that there are more than 20,000 registration offices of the various Public Administrations. This scenario produces great structural complexity and dispersion in the public service, as well as extra costs and impact on the quality of life of citizens.
THE VIRTUAL REGISTRY OFFICE (ORVE)
In order to respond to these needs of improvement and efficiency of the Public Administration and service to the citizen, the Office of Virtual Registration (ORVE) has been developed.
ORVE is an electronic administration service hosted in the cloud offered to all Public Administrations, which allows to digitalize the paper presented by the citizen in the registry offices, and to send it electronically to the destination, instantly, and whatever its geographical location or level of competent administration is.
This consignment is entered in the General Electronic Register of the AGE with full legal validity according to law 39/2015, and is transmitted to the destination through the System of Interconnection of Records, with a format and structure of data according to the Technical Standard of SICRES 3.0 Interoperability