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General access point (administracion.gob.es)

  • Short Name:
    PAG
    Rules:
    http://administracion.gob.es (Opens in new window)
    Summary:
    The General access point (administracion.gob.es), facilitates the relationship of citizens with public administrations as the gateway via the internet to public services.

    Está regulado por Orden HAP/1949/2014, de 13 de octubre, por la que se regula el Punto de Acceso General de la Administración General del Estado y se crea su sede electrónica.
    Target audience:
    Citizen
    Agencies Responsible:
    Political ministry Territorial and Public Function
    Secretariat of state of Public Function
    Overall direction of Public Governance
    Usage:
    Service in network to end user
    Contact:

    Comprehensive office administration and Digital services to the Citizen: secretaria.sgiadsc@seap.minhap.es

    The incidences with the PAG concerning contents of the Portal, as well as those relating to subscriptions to public employment, or scholarships, grants and awards, should be performed through incidences of the form CAU (Opens in new window)

    Type of Solution:
    Infrastructure or common service
    Status of the Solution:
    Production
    Organic Area:
    State
    Technical Area:
    Websites, electronic headquarters and attention to the citizen
    Functional Area:
    Government and the public Sector
    License:
    Not implemented
    Interoperability level:
    Technical
    Programming language:
    HTML, JAVA, J2EE, Web services, XML
    Operating system:
    Any

    Description

    El Punto de Acceso General (administracion.gob.es), facilita la relación de los ciudadanos con las administraciones públicas al ser la puerta de entrada vía Internet a los servicios públicos. Es una medida establecida por CORA para superar el fraccionamiento y dispersión de la información actualmente existente.

    The main characteristics defined:

    • Guides the citizen in its relationship with the AAPP, providing the information and services available from the perspective of events and needs of citizens.
    • Ofrece de manera centralizada ayuda a las empresas y emprendedores, mostrando de forma fácil las alternativas que la administración ofrece para la creación de empresas desde la red.
    • Facilita el acceso al a la relación de los procedimientos administrativos de la AGE (y del resto de Administraciones que proporcionen sus datos), con indicación de los plazos máximos de duración de los mismos, así como de los efectos que produzca el silencio administrativo.
    • Citizens promotes the use of the electronic processing to facilitate access to electronic services through a classification and management by subject from the perspective of citizens.
    • Fomenta la participación de los ciudadanos con la presencia en redes sociales y la retroalimentación con base en buzones de sugerencias y opinión.

     

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General access point
General access point
Maintainer