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The inventory of Tape of CRM is a Web application that enables you to manage the whole process of publication of an administrative procedure in the inventory of the university that is installed, as well as its low. Provides an interface that allows the query to portals and external applications, such as, for example, a Seat Mail, of processes that contains. Furthermore, allows the export and synchronization of procedures published in the Administrative Information system (SIA) of the General administration of the state (AGE).
Target audience:
Any Public Administration
Agencies Responsible:
CRM
Usage:
Installable product
Service in network to end user
Contact:
Daniel Sánchez Martínez (danielsm@um.es)
Project leader E-government – CRM
Support for the processing electronics, horizontal services for the AA.PP, websites, electronic headquarters and attention to the citizen
Functional Area:
Government and the public Sector
License:
EUPL (European Public License)
Interoperability level:
Legal, organizational, technical
Programming language:
JAVA
Operating system:
Any
Description
The CRM implementation has developed the “ inventory of Tape ” to make possible the management of the entire process of a publication in the inventory of procedures and services of the university that is installed, based on a flow of management that incorporates the tool and the existence of various roles, according to the “
Inventorying methodology Tape
” proposed by the CRM itself.
Moreover, this application allows the publication automatic in the “
Administrative information system (SIA)
” de la Administración General del Estado (AGE), que actúa como catálogo de información sobre tramitación administrativa de procedimientos y servicios dirigidos al ciudadano. Los trámites publicados en el SIA se muestran en el Punto de Acceso General (PAG), portal de entrada del ciudadano a todas las Administraciones Públicas.
The management of the publication of a procedure in the application “ Inventory ” includes:
Publication of a process
. Solicitud de inventariado de un trámite y posterior incorporación al Inventario de procedimientos y servicios de la Universidad en cuestión.
Greater or lesser modification process
. Modifications on the change of procedure that can (modification greater) or not (minor modification) involve substantial changes in the description of the process.
Export-processing SIA
. Alta de un trámite incorporado al Inventario de procedimientos y servicios de la Universidad en SIA.
Synchronization of processing en SIA
. Move SIA modifications in the description of a procedure that is already registered in this system.
A low
. Dar de baja un trámite del Inventario de procedimientos y servicios de la Universidad en cuestión. Si este trámite también está incluido en SIA, adicionalmente, se realiza su baja, de forma automatizada, en este Sistema.
The application offers the following
user roles
:
Inventory applicant
. Users who must give high administrative procedures. Moreover, you can modify, create versions and dismiss inventory procedures.
Unit management of processes
. Usuarios que forman parte de la unidad transversal encargada de la toma de decisiones de tipo técnico sobre la caracterización homogénea de los trámites y la adecuación de los mismos al marco normativo vigente.
Inventory responsible
. Usuario con la potestad para la incorporación o supresión de trámites en el Inventario de procedimientos y servicios de la Universidad.
The
management flow
that the application offers for the publication of a procedure described below:
The request is initiated by the
Applicant
, completando la información necesaria, y es revisada por un miembro de la Unit management of processes
, que completa los atributos técnicos del trámite y, si es necesario, realiza cambios menores. En caso de requerir cambios mayores (es decir, implica cambios sustanciales en la descripción del trámite), son comunicados al Applicant
, who carries out and return to be reviewed by the Unit management of processes
.
Once the
Applicant
and Unit management of processes
validate the handling, requested the publication Maintainer
.
If the application is granted, the
Unit management of processes
realiza la publicación del trámite en la aplicación. En caso contrario, hay que tomar las medidas que considere el Maintainer
.
Si el trámite ha sido publicado en “Inventario” y se decide que, además, se dé de alta en SIA, un miembro de la
Unit management of processes
mark the export to SIA for this procedure.
If the process suffers some change after the previous step, a member of the
Unit management of processes
mark the synchronization en SIA for this procedure.
En caso de desear, en algún momento posterior, la baja del trámite, el
Applicant
mark the procedure for its low. A member of the Unit management of processes
formally request to the low Maintainer
. If it is authorized, the Unit management of processes
low will definitely the handling of “ Inventory ” (and send a request for low-SIA, if it was published). if the low is not authorized, the Unit management of processes
low quashes the “ Inventory ”.
El Inventario de Trámites Administrativos se presenta en una videosesión TECNIRIS
Unshade accordion
La aplicación Inventario de Trámites Administrativos ha sido presentada en una videosesión organizada conjuntamente por RedIRIS y el grupo de Administración Electrónica de CRUE-TIC.
