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Unified service telecommunications

  • Short Name:
    communications
    Summary:
    Designed to provide entities in the AGE and their OOPP qualitybased communication between all their headquarters and all employees paisajes. it includes:
    - Corporate network and multiservice landline telephone service.
    - Mobile communications
    - Internet
    - International network
    Target audience:
    AGE
    Agencies Responsible:
    Political ministry Territorial and Public Function
    Secretariat of state of Public Function
    General Secretariat of Digital Administration
    Usage:
    Service in infrastructure network
    Contact:

    comunicaciones.dtic@seap.minhap.es / secretaria.sge@seap.minhap.es

    Type of Solution:
    Infrastructure or common service
    Status of the Solution:
    Production
    Organic Area:
    State
    Technical Area:
    Communication infrastructure and courier
    Functional Area:
    Government and the public Sector
    License:
    Not implemented
    Interoperability level:
    Technical

    Description

    El Servicio Unificado De Telecomunicaciones surge a raíz de la propuesta del informe CORA de consolidar las comunicaciones y redes de la Administración General del Estado por tratarse de infraestructuras y servicios comunes que pueden ofrecerse con más garantías y mayor eficiencia de un modo centralizado (medida CORA 3.00.001.2). Es además el primero de los servicios declarados como compartidos por la Comisión de Estrategia TIC el pasado septiembre de 2015.

    The ultimate goal is to have a corporate network Only, common and to give service to all units of the AGE keeping the capillarity of the current network and improving the quality of service.

    Due to the complexity of unifying all networks and existing contracts, has been chosen to introduce from the outset the change of model to a corporate network unique and common, but addressing the entire field of ministries and agencies in two phases. The first phase corresponds with the file 05/14 Centralized procurement Board, involving to a greater or lesser degree all ministries except for the Defence ministry and entered into production on 11 September 2015. The second phase will begin to service in 2017, taking into its object to other entities of the General administration of the state and its agencies dependent, together with entities involved in the first phase.

    La red objeto de la Fase 1 es compartida por 64 entidades dependientes de 12 ministerios y da servicio a más de 3.400 sedes de la AGE en el territorio nacional y a 500 sedes ubicadas en el extranjero en 200 ciudades diferentes de 125 países, con cerca de 125.000 usuarios internos y servicios a través de internet con más de 2.179 millones de páginas visitadas al año.

    El cambio a una red única ha supuesto consolidar infraestructuras y servicios que anteriormente eran contratadas de forma separada. Esto significa que se ha cubierto la totalidad de la demanda con una red cuyos requisitos técnicos y de servicio son Servicio Compartido de Telecomunicaciones
    como mínimo los de las redes anteriores, con un coste mucho menor de servicio y de gestión. Como ejemplo se puede mencionar que las sedes internacionales pueden realizar sus llamadas de voz internas a la AGE sin coste para la misma, cursándolas a través de la red de datos cuando finalice la actualización tecnológica que se propone para ellas.

    To define the new model of corporate network Only for the AGE, the DTIC counted with the collaboration with the TIC Areas of all ministries with which established a working group, formed by experts in telecommunications, for the design of the necessary technical requirements of the new network and elaboration of bids for bidding. In the project worked experts in both entities involved in this first phase of the contract as the remaining to be incorporated in the second phase. The group's work evolved over 18 weeks with dedication almost exclusively in the facilities and infrastructure provided by the State Agency for tax administration.

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