Report AEVAL 2016
17 march 2016
Report of perception of the quality of public services. The stability and improvement in public services
NOTE: The state agency for Evaluation of public policies and Quality of services (AEVAL), was dissolved at the end of july 2017, but the documents for its historical value.
Reports of the AEVAL on people ’ s perception of public services in which, inter alia, the perception of citizens with regard to the electronic administration, its satisfaction and preference in the channels of use
17 march 2016
Report of perception of the quality of public services. The stability and improvement in public services
29 enero 2015
Report of perception of the quality of public services. Quality and sustainability of public services
03 march 2014
Quality of public services in times of austerity
03 junio 2013
La calidad de los servicios públicos y las actitudes de los ciudadanos hacia las medidas modernizadoras de la Administración Pública (2013)
17 march 2016
Report of perception of the quality of public services. The stability and improvement in public services
29 enero 2015
Report of perception of the quality of public services. Quality and sustainability of public services
03 march 2014
Quality of public services in times of austerity
03 june 2013
La calidad de los servicios públicos y las actitudes de los ciudadanos hacia las medidas modernizadoras de la Administración Pública (2013)