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Promoción del canal móvil (aplicación para iPhone y iPad) como vía de acceso a la información y servicios electrónicos de la Comunidad de Madrid

  • Short Name:
    Mobile channel Madrid
    Ampliar el conjunto de canales de posible relación de los ciudadanos, empresas y Administraciones públicas madrileñas con la Comunidad de Madrid.
    Target audience:
    Company, Citizen
    Agencies Responsible:
    Vice-counseling sports, transparency and government Mouthpiece

    Mario Fidel Rodríguez
    Information and communications technology CM (ICM)

    Type of Solution:
    Good Practice
    Status of the Solution:
    Organic Area:
    Technical Area:
    Electronic processing
    Functional Area:
    Government and the public Sector, energy
    Not implemented
    Interoperability level:


    Starting position and origin of the initiative

    The project is part of the initiative of restructuring, redesign and stabilization of the new portal in order to offer a better service to the citizen, improving processing applications electronics, information services, graphic design and architecture of navigation thereof, allowing also incorporate new subportals in response to different audiences, as well as the certification in different platforms as Windows, Linux and Mac, browsers as Explorer, Firefox, Opera, Safari, Chrome and devices as PC, smart phones, PDA, iPhone and iPad.


    • Expand all channels of possible relationship de los ciudadanos, empresas y Administraciones públicas madrileñas con la Comunidad de Madrid.
    • Provide updated information and truthful de la localización de los diferentes servicios y puntos de interés para el ciudadano en la región madrileña.
    • Collect in a single site, accessible in mobility by users, the whole information of interest points for the madrileño in its relationship with the administration of the Community of Madrid, as well as its aspect of leisure, sport, entertainment, etc. in the region of Madrid.

    Main challenges and key aspects for the implementation

    • On the one hand, lack of homogeneity in data format requirió de un trabajo extra para la disponibilidad y preparación de las múltiples bases de datos necesarias para el correcto funcionamiento de la aplicación.
    • Por otro lado, durante el periodo de alta de la aplicación en Apple, surgieron dificultades en relación a la legal name of the community of Madrid since there is a corporation (SA) or a limited company (SL).




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