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Electronic document referral

  • Short Name:
    Replace the referral physics of documentation that local administrations must refer to the overall direction of Local Administration (DGA), associated with the activity that these developed.
    Target audience:
    Any Public Administration
    Agencies Responsible:

    Local cooperation service
    976 715 575

    Type of Solution:
    Good Practice
    Status of the Solution:
    Organic Area:
    Technical Area:
    Management systems and services
    Functional Area:
    Government and the public Sector
    Not implemented
    Interoperability level:


    Starting position and origin of the initiative

    The initial situation assumed need to transfer on a monthly basis by the municipalities of documentation for presentation compulsory in the Autonomous Community (full records, etc.)

    The management in role of such information was inefficient providing the need to launch the initiative of development of a system for the referral of electronic documentation from EELL to DGA.


    • Replace the physical reference documentation that local authorities should refer to the General direction of Local Administration (DGA), associated with the activity that these developed.
    • Having a referral service of the aforementioned documents with security and the necessary legal guarantees to be used by local authorities.
    • Remove the role in the process to increase the efficiency and the environmental impact of the administrative activity.

    Main challenges and key aspects for the implementation

    • The user training local administrations was a important factor in the introduction and implementation of the portal, as well as the distribution of the electronic signature between users of municipalities.
    • Likewise, gave special meaning to the attention and support to those users.
    • For the correct operation of the system had to adjust the applications of municipalities to generate and transmit easily and conveniently documents to the General direction of Local administration.

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