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Inclusive E-government: accessibility

La Administración Electrónica Inclusiva es un concepto amplio que abarca todas las medidas encaminadas a conseguir que los beneficios de la Administración Electrónica se extiendan al conjunto de los ciudadanos, con independencia de su capacidad económica o su nivel de alfabetización digital.

El más conocido de sus ámbitos de actuación es la accesibilidad de los contenidos web aunque transciende el mismo con medidas como la utilización de la compra pública como palanca del desarrollo de productos inclusivos, la multicanalidad de los servicios públicos o la colaboración social en la superación de la brecha digital.

It is important to highlight that the social effects of the e-inclusión in public services electronics goes beyond the same accessible to those with limited economic or knowledge. A more inclusive public services are used more for all citizens, which are the same more usable, becoming vector of growth in the use of E-government. This circumstance, has made the E-government Inclusive a priority in the development of electronic public services in Spain, in particular, and Europa, in general, since the Ministerial declaration of Manchester (2005).

Accessibility

Según el Artículo 2. Definiciones del Real Decreto Legislativo 1/2013, de 29 de noviembre, por el que se aprueba el Texto Refundido de la Ley General de derechos de las personas con discapacidad y de su inclusión social:

“ k) universal accessibility: the condition must comply settings, processes, goods, products and services, as well as the objects or instruments, tools and devices, to be understandable, usable and practicable by all persons in safety and comfort and most autonomous and natural as possible. Presupposes the strategy of ‘ universal design or layout for all persons ’, and is without prejudice to reasonable accommodation to be taken ”

Specifically, within the PAe going to treat accessibility in information technologies and communication with a special emphasis on the websites accessible from the approach of public administrations.

"says that a page or website is accessible when is designed and built for its contents and services are available to anyone, regardless of their capabilities visual, auditory, cognitive or motor and regardless of technology."

General access point
General access point

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