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Shared service Notifications management

  • Short Name:
    notifies
    Summary:
    Notifica es un servicio de gestión de Notificaciones que proporciona una plataforma para gestionar automáticamente todas las notificaciones y comunicaciones que se generan en los organismos emisores, de forma que lleguen a su destino de la manera más eficiente y económica posible.
    Permite que la entrega de dichas notificaciones/comunicaciones pueda realizarse por varias vías, en función de las condiciones establecidas por el destinatario para su relación con la Administración: mediante comparecencia electrónica en la Dirección Electrónica Habilitada única, mediante comparecencia electrónica en carpeta Ciudadana del Punto de Acceso General y la Dirección Electrónica Habilitada única (dehu.redsara.es), en soporte papel y/o comparecencia en la Dirección Electrónica Habilitada (DEH).

    Target audience:
    Any Public Administration
    Agencies Responsible:
    Ministry of economic affairs and Digital Transformation
    Secretariat of digitization status and Artificial intelligence
    General Secretariat of Digital Administration
    Usage:
    Network service insertable in customer applications
    Service in network to end user
    Contact:

    These contacts will be authorized to use by public employees.

    Note: Si no es su caso y está Ud. trabajando para una Administración Pública, por favor, comunique al responsable correspondiente de dicha administración que se ponga en contacto con nosotros.

    1.- All items related to the platform Notifies deberán dirigirse a través del Centro de Ayuda e Integradores y Desarrolladores (CAID), en la página:

    2.- No obstante, para todo lo relacionado con el Servicio de Notificaciones a través de  la Dirección Electrónica Habilitada (SNE/DEH), se puede acceder directamente a los servicios de soporte de esta solución en:

    Coordination of service:

    Technical support to issuers:

    Commercial contacts:

    Technical support to citizens:

    Type of Solution:
    Infrastructure or common service
    Status of the Solution:
    Production
    Organic Area:
    State
    Technical Area:
    Electronic processing, communications infrastructure and messaging, horizontal services for the AA.PP, support to the processing electronics
    Functional Area:
    Government and the public Sector
    License:
    Not implemented
    Interoperability level:
    Technical
    Programming language:
    PHP
    Operating system:
    Any

    Description

    Notifica es una plataforma que, en colaboración con otros agentes colaboradores, facilita a las Administraciones Públicas la puesta a disposición a los ciudadanos de las notificaciones y comunicaciones que generan.

    Ways of making available are:

    Notifies, first built in response to the actions of the QUARTER, was declared shared service by Strategic committee TIC at its meeting of 15 September 2015 . And as such is mandatory for the agencies issuers of the General administration of the State.

    Notifies provides issuers of notifications and communications:

    • Cumplir la Ley 39/2015 en cuanto a la práctica de notificaciones electrónicas.
    • A single interface for sending notifications and communications regardless of the path of availability.
    • Control de plazos según los parámetros del envío y expiración de los mismos.
    • Information on the state changes and the result of deliveries.

    News

    23 April 2020

    Actions by the state of Alarm Unshade accordion

    USER AGENCIES TO RELEASE THE SHARED SERVICE NOTIFIES ELECTRÓNICAS NOTIFICATIONS

    On 18 March 2020, following indications of the General direction of Public Governance (DGGP) of the Ministry of Territorial Policy and Public Function in application as provided in DA 3rd of the royal decree 463/2020, 14 March, declaring a state of alarm for managing the situation of health crisis caused by the COVID-19, the General Secretariat of Digital Administration (SGAD) of the ministry of economic affairs and Digital Transformation (MAETD) conducted necessary adjustments in Notific@ to be suspended automatic computation frames of appearance, which was duly communicated to user agencies and published in briefing note of 20 March 2020 in the Latest news system notifies the Portal E-government.

    On 16 April 2020, in response to a new query made by the SGAD to DGGP, the General Direction, in the exercise of the powers under Article 9.1.j) of the royal decree 307/2020, 11 February, which develops the basic structure of the ministry of Territorial Policy and public function, has moved to the SGAD a series of measures under the shared system notifications supported in the report of the Status bar of the (ref. APG/0013 EA/2020) which is attached and that the DGGP requested on the implications in the shared system notifications of DA 3rd of the royal decree 463/2020

    To this end, and implementation of these measures, it is reported that relation to service Notific@ and from 0:00 hours of next Friday 24 April 2020:

    1. With regard to notifications made available by centres in Notific@ managers before 24 April in which there has been the appearance of those:

    For these notifications, and following the approach of the bar of the state, will be interrupted the automatic computing time as long as the alarm status and their extensions , and is responsible for processing of procedure that rests determine in each specific case if in implementation of the DA 3rd of the royal decree 463/2020, 14 March, was suspended within the appearance of ten days, and legal effects resulting therefrom.

     

    2. With regard to notifications made available to those interested in Notific@ from 0:00 hours on 24 April 2020:  

    In the case of notifications referred to Notified by agencies issuers from that date, the system will generate due electronic certification does not appear in the case that it did not occur, the expiration of the provision communicated by the agency issuer in each shipment.

    As explained the legal service in its report, is part of the consideration that as long as the state of alarm Notifies should only be used by the bodies agents of those procedures in which, according to the DA 3d of "463/2020, not apply the suspension of deadlines, either by being excepcionados in general, either by uniquely have been lifted by the competent body suspension. Regarding the procedures suspended in accordance with this rule would not notified act, so that it will not be necessary to use the system notifications.

    Por otra parte, si la notificación electrónica está puesta a disposición del interesado en la Dirección Electrónica Habilitada(DEH), la FNMT-RCM como prestadora del servicio, emitirá un comunicado a los organismos emisores con las actuaciones llevadas a cabo en aplicación de la supresión de los plazos administrativos. 

    Finally warns that, in accordance with the DA 3rd of the royal decree 463/2020, 14 March, have been suspended terms and interrupted the deadlines for processing procedures of public sector entities, while a state of alarm, except for the exceptions in paragraphs 3, 4, 5 and 6 of this additional provision, remain the competence of the body responsible for the procedure to determine which notification that makes available to the interested through the system is excepcionada the suspension.

    Below, you can download this communiqué signed:

    report-Notificaciones-organismos-emisores-v20200423-rev-DGGP.pdf (Opens in new window)

     

    16 April 2020

    Aplicación de medidas de RD 463/2020 y RD 465/2020 en CIE AEAT Unshade accordion

    Application of "463/2020 and" 465/2020 in CIE AEAT:

    For the purposes of the emission of notifications or communications that may be sent to Center of printing and Enveloping the Tax Agency (CIE) under the agreement to this effect, communicates that this service still operational during the rule of alarm while Mails requires the subscription, prior to the distribution of a statement signed is also responsible for implementation follows the procedure of delivery:

    the common procedure "delivery of notifications will have the following modifications:

    • Postal staff will be going to the address of the recipient and once you've called the bell, communicate that there is a notification, indicating the public administration which comes, grab the data of the receiver (name, surname and DNI). From the moment that the recipient states want to receive notification, you will be given by delivered.
    • At that time, leave the notification in soil or the counter (depending on the circumstances) and is separated at least two meters of shipment to collect, under the conditions provided for in the applicable legislation. From the moment the addressee accept the receipt of the notification, It happens to be in possession.
    • El personal de Correos consignará en el documento de entrega tanto si se ha recogido el envío como si lo ha rechazado; y se especificarán las circunstancias del intento de notificación, el resultado de la misma, el lugar y la hora en donde se ha producido".

    You can download the model of responsible statement provided by post, which Mail himself has warned that it is possible to modify in any of its terms to conform to the specific needs of each case, in:

    DOCUMENTO-PARA-ADMISION-DE-NOTIFICACIONES.docx (Opens in new window)

     

    25 March 2020

    Application of "463/2020 in CIE AEAT (Deprecated) Unshade accordion

    Application of "463/2020 in CIE AEAT:

    Since the AEAT inform us that: “ in order to facilitate the implementation of non-delivery of notifications by E-Mails as part of measures of "463/2020, from the day 24/03 until further notice will not send any notification to CIE Tax agency.

    While this situation, units stations may continue sending Notifies their notifications to exit the postcard CIE de la AEAT. These notifications will remain in a state "sent _ cie", however not proceed to printing, being held in the CIE.

    According to the normal functioning, notifications will be available in Folder for the Citizen electronic appearance.

    Once this situation, will resume print jobs and notifications will be distribution.

    Remember that to keep abreast of all information for agencies issuers can subscribe to the mailing list by completing the following form:

    Subscription form to the distribution list: https :// listas-ctt.administracionelectronica.gob.es/mailman/listinfo/unidades-emisoras-notifica

    20 March 2020

    Actions by the state of Alarm (Deprecated) Unshade accordion

    Pursuant to instructions received by the General direction of Public Governance, in relation to the removal of administrative deadlines, reported as follows:

    1. Notifies will continue to serve and allowing put at the disposal of citizens electronic notifications, while the computation of deadlines for their appearance are suspended in application of additional provision three of the royal decree 463/2020, 14 March, declaring a state of alarm for managing the situation of health crisis caused by the COVID-19.

    2. If electronic notification is available in Public Folder Only:

    • The process of expiration of electronic notifications does not run from the 00:00 6.03 agenda.
    • Electronic notifications in previously issued a day 14.03 and expiration date after day 17.03:, will be updated de facto, at the end of the state of alarm, the expiration date in as many days as the duration of this state and successive extensions that in his case are authorized.

    Los ciudadanos podrán acceder a estas notificaciones en Carpeta Ciudadana y comparecer a las mismas. Estos datados y certificaciones se enviarán por el Adviser a los organismos emisores.

    • In notifications emitted from the day 17.03:, the expiry date will expand de facto, at the end of the state of alarm, in as many days as appropriate for the completion of this state and successive extensions that in his case is authorized, since its availability.

    Los ciudadanos podrán acceder a estas notificaciones en Carpeta Ciudadana y comparecer a las mismas. Estos datados y certificaciones se enviarán por el Adviser a los organismos emisores.

    • Aquellas notificaciones que han expirado desde entre las 00h del 15 de marzo y las 00h del 17 de marzo, deberán ser revisadas por el centro emisor para actuar en consecuencia, dado que han sido dadas por expiradas y así se recoge en las evidencias electrónicas generadas.

    3.  Si la notificación electrónica está puesta a disposición en DEH, la FNMT como prestadora del servicio emitirá un comunicado a los organismos emisores con las actuaciones llevadas a cabo en aplicación de la supresión de los plazos administrativos.

    4. Notifications with postal output will continue to be sent to the CIEs according to the normal functioning Notifies, although there should bear in mind the communiqué issued by Mail and which is attached to knowledge.


    Remember that to keep abreast of all information for agencies issuers can subscribe to the mailing list by completing the following form:

    04 May 2018

    Increase the issuer informs users 2,999 Unshade accordion

    In the month of April 2018 have reached the issuer 2,999 public administrations that use Notifies for the start at the disposal of its notifications and communications to citizens.

    De estos organismos emisores destacan las Entidades Locales que suponen el 82% del total de organismos. Se puede consultar el detalle de todos los organismos emisores que utilizan Notifica en el Observatory of E-government (DATAOBSAE) (Opens in new window) .

    Le recordamos que para cualquier aclaración o consulta puede dirigirse al Focus integrators and Developers (CAID) of MINHAFP (Opens in new window) .

    24 October 2017

    Subida de la nueva versión de los servicios web de Notific@ a Producción Unshade accordion

    The new web 2.0 service of Notific@ for Issuers Agencies have been deployed in the production environment, after complete integration into the preproduction environment of the first agency Issuer.

    As a result, as change management Plan of Notific@, it was announced that it will support the 1.0 for web service Agencies Issuers:

    On 24 July 2018 for the preproduction environment.
    On 24 October 2018 for the production environment.

    Los Organismos Emisores que utilizan los servicios web de Notific@ deberán planificar los desarrollos necesarios para la adaptación de sus integraciones.

    31 July 2017

    Notific@ publishes a new version of its web services Unshade accordion

    The General Secretariat of administration Digital, as the shared service provider management of notifications, and as announced in the different working groups, has released a new version of web services for Issuers Agencies.

    For the development of new specifications have been taken into account the suggestions by administrations Notific@ users, both at the state level, and regional and local.

    Conjuntamente, se ha publicado el Plan de gestión de cambio que regula la continuidad del servicio y los plazos para la adaptación de los grupos implicados a los nuevos requisitos y para la compatibilidad de versiones.

    Sending Agencies that are integrated with Notific@ through web services must plan their adaptation to this new specification, taking into account the schedule for end of compatibility with previous versions, which will never be less than a year since the start of production of the new version.

    Cuando los nuevos servicios web estén disponibles en el entorno de preproducción se comunicará a través de los medios habituales.

    07 June 2017

    Directs DEH extension Unshade accordion

    The secretary of state of public function, Elena Hill Martínez and the Director of the national Currency Factory and bell, Jaime Sánchez Revenga, have agreed to extend the order of service management of the E-Mail Enabled for a period of two years. The effects of this agreement will have validity from the 26 June 2017.

    Interested agencies in the issuance of notifications in this way of making available, please consult the terms of the same in the information for Notific@ project, in the direction administración.gob.es/ctt/notified.

    For the accession process to that Directs it should continue Annex IV, which is part of the documentation of the original Entrusts in which also contains the financial data for the different modes of use of the service.

    Notes that for the use of DEH through the management shared service of notifications – Notific@- applies the modality cheaper.

    27 February 2017

    In the Notific@ CNIS 2017 Unshade accordion

    Shared service management of notifications, has had an important presence in the VII National Congress of innovation and utilities.

    La Secretaría General de la Administración Digital,  como prestador del servicio, presentó en la Sala de Comunicaciones, los resultados de la actividad diaria de la plataforma Notific@ en la que se sustenta el servicio.

    El uso de esta plataforma, originalmente construida para dar servicio a la Administración General del Estado, es ahora demanda también por la Administración Autonómica y Local, ámbitos en los que se han valorado positivamente que su uso permite el cumplimiento inmediato de la Ley 39/2015 del Procedimiento Administrativo Común, así como las diversas opciones de integración y uso, que van desde la más rápida y modesta que se obtiene mediante el acceso manual a la Aplicación web, hasta la más automatizada  que permite la integración mediante servicios web, especialmente diseñada para favorecer el envío de importantes volúmenes de comunicaciones o notificaciones.    

    In statistical data presented shows the effect of the entry into force of the new laws in October last year and its substantial increase in the first months of 2017. Results related to be quantified shipments with 319 agencies emitters, nearly 90,000 shipments of all public administrations. The main channel of availability of these shipments, has been electronics (citizen Folder and E-Mail Enabled) by 75% and 25% on paper.

    Los Organismos Emisores más destacados son, en el ámbito de la AGE, la Secretaría General de la Administración de Justicia, con más de 45.000 envíos.

    In the area of the autonomous communities stresses the region of Murcia, with an early integration, incremental and successful with nearly 18,000 shipments and at the local level, the Provincial Office of Huesca, integrated in their own environment and the Provincial Office of Albacete, which has acted as an element coordinator and promoter of Notific@ for a large number of municipalities in the province.

    Also Notific@ was in the demo space, with a test that allowed stakeholders take different roles, both the Issuer agency to use Notific@, such as natural person or a legal person and collect your shipment at the citizen and Folder in the E-Mail Enabled both shared services and collaborated in the execution of this test.

     

     

     

     

    27 February 2017

    Notific@ services for the addressee Unshade accordion

    The General Secretariat of the administration Digital, as the shared service provider management of notifications, echoed the request from the private sector and announced a new line of work, addressed to improve the services of the platform Notific@ to the big recipients of communications and notifications of public administrations.

    There are various activities in portfolio, the highest priority, at the moment, is the one that would allow large organizations use web services Notific@ specific to receive their shipments automatically.

    En otra línea se engloban los servicios que favorecerían la localización de notificaciones de un mismo destinatario en las sedes electrónicas de las distintas AAPP que colaboren en el servicio, así como aquellos otros que permitirían la puesta a disposición del destinatario de notificaciones con anexos voluminosos de dicha información por medios  electrónicos.    

    13 February 2017

    The E-Mail Address Single Enabled (DEH) makes the notification process by electronic means. Unshade accordion

    Since last February 4, the service of electronic notifications of the E-Mail Address Single Enabled, integrated in the platform Notific@, has introduced some novelties that improves the management of notifications:

             

    Notification to stakeholders obliged and not obliged : The government may refer notifications to stakeholders obliged by law 39/2015 and, as a novelty, those interested not obliged which they signify directly its interest in being notified electronically to the administration itself, without having to put it in DEH. In case of not having a DEH, they will automatically automatically. These processes does not affect that he loses the ability to manage the high/low of your voluntary subscription to the DEH, if not put other obligations.

     

              Expiration date of the notification : By default, a notification means rejected after 10 calendar days of the availability of the notification without access your content. It is now possible to also specify an expiration date for the notification that fits the rules of each Administration.

     

              Format of notifications : Notifications may be forwarded, apart from in PDF format, as ZIP files of type.

    02 December 2016

    Notific@ after two months of rule of law 39/2015 Unshade accordion

    Today marks two months since the entry into force of the law governing the administrative procedure common for public administrations and which establishes significant changes for notifications administrative.

    This fact has driven the start of production shared service management of notifications - Notific@-, which already has more than 100 agencies issuers, both of the General administration of the state, as the autonomous administration and Local. 50 other agencies are already running integration tests for your next move to production.

    With nearly 10,000 consignments delivered in this period, the figures of results and the benefits are encouraging to the expectations of public administrations, which is demonstrated by the high interest generated outside the General administration of the state, area where the shared service notifications management is mandatory.

    Notific@ is being used in a very profitable by agencies such as the General direction of personnel costs and Public Pensions or former General direction of coordination of Peripheral Administration of the state, both of the former finance ministry and Public administrations. In the Autonomous Communities, stresses the region of Murcia that, like the Provincial Office of Huesca makes it in the area of the Local administration, have shown great flexibility and organizational capacity to adapt to the new legal framework through its commitment to use Notific@.

    24 November 2016

    The broad Notific@ "Mailings" all avenues of availability. Unshade accordion

    The functionality that allow for Mailings to Notific@ for delivery to the consignee by Folder citizen and if necessary via mail, has been improved to facilitate its use for all tracks of availability.

    Starting next Monday 28 November, you can also make mailings that offer the provision of shipments through a combinatorial diverse ways. New alternatives are as follows:

    • Spamming Citizen Folder (Folder options citizens, are also available for the electronic site issuer Agency, if active).
    • Massive shipment in which the recipients are “ Forced ”. Will be offered in Folder and once Citizen exhausted the “ delay ”, will be made available through the E-Mail Enabled
    • Envío masivo en el que los destinatarios son “Voluntarios”. En este caso, se pondrá a disposición por Carpeta Ciudadana, seguido de la Dirección Electrónica Habilitada y en último caso, se distribuirá por vía postal. 
    26 May 2016

    Progress in the legal framework for integration with Notific@. Unshade accordion

    The first is signed convention for integration with Notific@ and their agents Collaborators.

    The past 17 May 2016 has been signed the agreement of collaboration between the direction of information technologies of communications, the secretariat of State of finance and the State Agency of tax administration for the production of notifications and postal communications of Central Administrative Economic Court (TEAC) and the General direction of game Management, through the centre of printing and Enveloping (CIE), the Tax Agency through the electronic platform Notific@ that supports the shared service notifications management that is included in the Digital transformation Plan of the General administration of the State.

    10 March 2016

    In the Notific@ CNIS 2016 Unshade accordion

    The Direction of information technology and communications (DTIC), introduced in space demo of National Congress of innovation and utilities (CNIS 2016), the solution Notific@, which is the technological platform that supports managing notifications, which was declared Service shared by the commission of strategy of information technologies and communications at the end of 2015.

    In addition to another type of communication products of a general nature on the project, space demo Notific@ focused on show full interoperability of the platform Notific@, both with the Citizen Folder as with the Electronic Electrónicas-dirección Notifications Enabled (DEH) whose management is tasked with the national Currency Factory and Timbre.

    The demonstration of integration - DEH Notific@ was very informative, then took advantage that the FNMT also had a demo at the space CNIS, allowing recreate a scenario of work that notifications emitted from a point in space demo from the finance ministry and public administrations and were in the mailbox of DEH a recipient who are consulted from another point located in the space of the demo FNMT.

    Las posibilidades que aporta Notific@, tanto en el ahorro de esfuerzos y gastos como en la mejora del servicio a ciudadanos y empresas despertó un manifiesto interés para los organismos emisores de notificaciones y comunicaciones, en particular de la administración autonómica y local, que quieren sumarse al uso de la plataforma Notific@.

    15 December 2014

    Starts the exploitation of Notific@ Unshade accordion

    Con el envío de cerca de 20.000 notificaciones del Fondo Español de Garantía Agraria (FEGA), ha comenzado la fase de explotación de sistema de centralización de notificaciones administrativas en papel Notific@.

    Provides for the early entry into operation of other agencies, which are pending sign accession to the framework agreement governing administratively services offered by Notific@. These services are at the moment printing, enveloping and centralized notifications and communications administrative on paper.

     

    15 December 2014

    The contract formalized centralized postal services Unshade accordion

     

    On 1 January next enters into force the contract 07/14 the overall direction of rationalisation and centralization of recruitment for centralized delivery postal services. The contract, awarded to Mails, simplifies integration of agencies in the system Notific@ to not be necessary to have individual contracts with the service provider of distribution.

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