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ACCESSES - headquarters and procedures Gestión-e

  • Start date Production:


    Functional description

    ACCESS is a modular platform that integrates three main components: a sede-e; a complete manager for the electronic processing of files starting at the headquarters; and a tool for their administration and configuration, which includes a content manager headquarters and an editor of forms of their own.

    The specific functionalities of ACCESSES are:

    • Website:
      • Start of electronic records.
      • Consultation of files (how is mine?)
      • Electronic authentication.
      • Electronic signature and simplified electronic signature.
      • Notifications and communications (electronic appearance).
      • Automatic and transparent integration with the electronic registration.
      • Management of the representation
      • Official enabled
      • Integration of third parties in the file.
      • Consultation and response to requests cast.
      • Consultation of files and also in appearance Citizen folder .
      • Input of documentation to the current file.
      • Automatic sending emails to warnings.
      • Electronic payment of fees.
    • Creation and management of administrative procedures:
      • Editor fácil e intuitivo para el diseño de los formularios de solicitud.
      • Design and corporate image of customized electronic headquarters.
      • User management.
      • Configuration of the states of processing, with allocation processing units to spread the flow of processing.
      • Management of fields of processing (the same procedure, may have different units tramitadoras).
      • Historic processing.
      • Possibility to restrict access to certain procedures.
      • Statistical reports generation
      • Integration with other external applications.
      • Automated management and massive files.
    • Processing of electronic records.
      • Management of administrative rulings with signature, imprimatur and CSV.
      • Requirements and templates resolutions by Area and procedure.
      • Gestión documental acorde al Esquema Nacional de Interoperabilidad (Real Decreto 4/2010)
      • Automated administrative proceedings.
      • Administrative silence.
      • Electronic file.
      • Input and classification documentary.
      • Linking of electronic records.
      • Transfer of files and documents to other administrative units and Judicial bodies.

    Technical Description

    The application is composed of two distinct modules:

    • El módulo del ciudadano, que está accesible desde Internet para que el ciudadano/solicitante pueda realizar los trámites oportunos para iniciar los procedimientos administrativos disponibles en el sistema y gestionarlos posteriormente.
    • The administration module, which is the internal part of the application, available only for those users (agents, managers, owners of administrative procedures, etc.) that are responsible for defining, control and monitor the design and evolution of the different dossiers associated with their procedures. If you use ACCESSES in the cloud, this module is accessible only from RedSARA.


    Technical requirements

    The technical requirements are:

    • Apache + MySQL
    • File/service INSIDE-compatible Service.
    • Interconnection with: Telematic Registry, @firma
    • PHP 5.6


    Integration with other services or platforms:

    • Cl@ve
    • Self-signature
    • Cl@ve signature
    • Electronic register: Bedrooms and CONSERVATIONISTS
    • Citizen folder.
    • Payment gateway.
    • Portafirmas
    • Notific@
    • Inside
    • Archive
    • SIR
    • Represents (@podera, habilit@ professional and others)
    • DIR3
    • EUTILS services (CSV utilities, cryptographic signature not operations and signature)
    • LDAP directory
    • Mail server
    • NAS server



    The system uses the following standards in its latest stable version:

    • Extensible Markup Language (XML)
    • Simple Object Access Protocol (SOAP) 1.1 and 1.2
    • XML Schema Part 1: Structures & Datatypes 2: Part
    • Security
    • TLS HTTPS- protocol



    • Complies with the accessibility criteria and A level of the AA UNE 139803:2012 and with the requirements of conformity of the W3C (A and AA of the standard WCAG 2.0).
    • Loved the design.


    Electronic signature

    • Electronic signature, with electronic certificate issued in the name of the participant who meets specifications UIT X.509 v3, or later versions.
    • XML-Signature Syntax and Processing (W3C Recommendation 12 February 2002)
    • RFC 2459: Internet X.509 Public Key Infrastructure Certificate and CRL Profile.
General access point
General access point