The OECD Digital Government Index analyzes the transition from e-government to digital government. Understood as the transition from digitalization of administrative procedures in an online administration, to completely digital public services, designed thinking in user, simpler, more accesible and proactive. Services that really meet citizens’ needs.
In the first edition of the index, in 2019, Spain has obtained the seventh position in the global ranking, standing out its fourth position in three of the six analyzed dimensions: digital by design, data driven and proactiveness.
According to the report " UN eGovernment survey 2020 ", Spain appears in the list of countries with a high performance according to the e-Government Development Index (EGDI). Leading this indicator are located in this 2020 edition: Denmark, Korea, Estonia, Finland and Australia. Also, Spain maintains the position number 17 with respect to the edition of 2016, and in the position number 10 in the field of the European countries.
According to the 2018 edition of the ITU's " Global Global Cybersecurity Index ", which was published in April 2019, Spain is in seventh place in the list of the ten countries that show the highest degree of commitment to cybersecurity.
In the analysis by geographic areas, Spain ranks fifth (5th) in the European area after the United Kingdom, France, Lithuania and Estonia.
According to the perspective that links the ICT development index, known as IDI, and the GCI, Spain also shows a good positioning.
European Union Context
According to the Index of Economy and Digital Society (DESI) 2020, Spain ranks 11th among the 28 EU Member States. It is noteworthy that Spain obtains good results and progresses in the development of digital public services, highlighting the commitment with open data. According to this indicator of digital public services, Spain is in second place, maintaining a sustained progress since 2014.
According to the eGovernment Benchmark 2020 published by the European Commission, Spain is located with a medium-high level of penetration and digitization, forming part of the Fruitful eGov scenario, which includes the best countries in its class above the European average.
The high usability average of 91% on average indicates that not only services are available online but also backed by reliable user support. Italy, Malta, the Netherlands, Spain and Turkey have achieved a score of 100% on this indicator.
In Spain, seven out of ten people who needed to complete a government form did so online (70%) together with Finland, Denmark, Sweden, the United Kingdom, Estonia, the Netherlands and Latvia. Estonia, Latvia, Lithuania and Spain outperform both in penetration and digitization compared to European countries with similar characteristics.
In the field of interoperability, an essential aspect for the flow of cooperation between administrations (with the goal of provide greater efficiency and effectiveness in serving the citizen), according to the “ State of Play of Interoperability in Europe (NIFO) Report 2016 ”, Spain is located in the top positions in terms of alignment, implementaton and monitorig in the “European Interoperability Framework”.
In the field of Open Data, according to the study "Open Data Maturity in Europe" , in its 2019 edition, Spain ranks second.