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Study on e-government 2020 (UN)

The survey on e-government of United Nations is held once every two years, and evaluates the 193 member states in terms of administration.

This report analyses the development of the E-government, from Índice development of the E-government UN (E-Government Development Index, EGDI). The EGDI is a Composite index of 3-index, which examines three dimensions: the adequacy of the telecommunications infrastructure (TII), the capacities of human resources to promote and use icts (HCI), and the availability of online content and services (OSI).

The report also includes an index, the supplementary Índice of E-participación (EPI), which assesses the use of online services by governments to provide information to its citizens, interact with them, and their involvement in the decision-making process and in the codiseño services online, through consultations.

In the e-government Survey 2020 spain is contained in the group of countries with very high performance in the development Índice the E-government (EGDI), to obtain a score in the EGDI exceeding 0.75, maintaining the post number 17. ranking global.

The report indicates that all countries in the group of very high performance have demonstrated consistency and progress in the different areas of its digital policy strategies, and in coordination and implementation of its public services.

Within the scope of the eu countries Spain is situated in the seventh position.

The study provides, in addition, an assessment of e-government at the local level, to analyse the 100 most populated cities in the world (including only one per country), through the Online service Índice Local (LOSI) that assesses the development of electronic administration at the local level, through official websites. In this Index, the city of Madrid appears in the first position ranking in the first place at the level of provision of content, provision of services and participation, and the second post at the level of technology.

Throughout the report, the opportunity that the digitalization of the public sector poses to the achievement of sustainable development goals (ODS) and Agenda 2030.