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Mobility in the services of E-government

The development of supporting services in mobility and allow Public Administrations to develop a new range of digital services.

Statistical data published by fundación telefónica, in its annual report " The information society in spain (Opens in new window) ", reveal that in 2014, there were 21.44 millions of spaniards who acceded to the Internet to mobility, more than 4 million in 2013. The E-government cannot remain aloof from this social bias, offering a response from the Public Administrations to this demand for services. In fact, this report highlights that 49 per cent of the spanish have regard to the administration through The Internet.

In its “ M-Government: Mobile Technologies for Responsive Governments and Connected Societies (Opens in new window) ”, the OECD characterized these services as a new range of services, not necessarily result in carrying out an existing portability of the new environment, providing a better response capacity and more efficiency in public administrations. The introduction of mobile technologies in public administrations, ultimately, expanding its capabilities, to be accessible to larger numbers of citizens and empower more participatory services.

But at the same time are a new vector for processing. Mobility opens the door to new services within the Public administrations. Both for high-level posts as for civil servants, mobile technologies of data provide new tools of productivity for their work.

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