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This Plan provides for mobilizing public investment of at least €2.6 billion for the next three years, of whom at least 600 million iran aimed specifically at the autonomous communities and local corporations for the development of digital public services throughout the territory. The aim of the Plan is to improve the accessibility of public services to citizens and companies with all the guarantees for the protection of personal data and companies, overcome the digital divides social and territorial and enhancing the efficiency of public administrations through digitization of tractors important areas such as health, justice, or the employment policies, the consular services or the territorial administration in terms of inclusiveness.

The quick-impact projects in the digitization of the public Sector will have an investment of 1,040 million euros. For example, in the area of health will be strengthened for the interoperability information management of the different autonomous communities to improve the service, implement artificial intelligence to the analysis of data and health emergencies; by the judiciary, the ministry of justice has developed a Plan to improve Justice 2030 digital services to citizens, enterprises and collective and go to a judicial management sustainable over time; and information systems will be improved to give support to unemployment benefits and activation policies for employment. All this with appropriate guarantees for the rights of citizens and businesses in the area of data.

With this Plan, are moving towards an administration of the twenty-first century to include reforms and investments that will improve both the administrative procedures as digital skills and resources available. The public sector of the various administrations will serve as a lever and support of the major changes required in Spain. This programme will further support the digital processing of local and regional administrations responsible, consistent with the guidelines established for the General state administration in this period.

The Plan will increase the efficiency of public administrations, by strengthening the means and shared services, thus generating a series of synergies and savings of very significant costs to ensure the sustainability of investments and provide more resources and tools for achieving the objectives of resilience, climate change, environment, digital transition, public health and territorial cohesion.

In addition, and in coherence with the Plan of Digital Connectivity and infrastructure, better digital connectivity in public centres will promote better delivery of new services that includes such a Plan of digitizing the Public Administrations, such as telemedicine.

To that end, the Plan will be structured in three areas:

  1. Digitally transform administration trasversales initiatives for the deployment of efficient public services, safe and simple and universalizing access to emerging technologies.
  2. The deployment of digitalization projects tractors, for example, in the areas of health, justice and Employment.
  3. Support the digitalization of territorial administrations, autonomous communities and Local entities.

Key actions of the Plan of digitizing the Public Administrations

  • App Factory: An initiative to promote the development of quality mobile applications that improve access to public services, bringing the administration to citizenship and facilitate a more fluid and nearby. The aim is that at the end of 2025 half of public services are available in app mobile.
  • In one click administration: Make available to citizens and companies access to information and public services and technology by the General state administration. A measure that would avoid the dispersion of information and reduce barriers to access to information and utilization of services.
  • GobTechLab:   The initiative will launch a laboratory for innovation of the General state administration to improve the experience in the use of digital public services through citizen participation, the collaborative creation and innovation in public services. This project envisages the development of an open space where experience utilities citizens and companies and collect their views or suggestions for improvement. The main areas of implementation are emerging technologies such as IA, data and analytical blockchain.

Digitization Plan of the public administrations 2021-2025 (PDF)

Plan for the Digitalisation of Spain's Public Administration: 2021-2025 (english version) (PDF)


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