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PAe - available for consultation strategy and shared services TIC
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Available for consultation strategy and shared services TIC

05 October 2015

Are made public for dissemination and consultation Transformation Plan Digital AGE and documents related to the provision of shared services.

The Council of ministers of last October 2 has adopted the Digital transformation Plan of the General administration of the state (AGE) and their public bodies (2015-2020 TIC Strategy).

The Digital transformation Plan of the General administration of the state and its Government Agencies (Opens in new window) the strategy TIC, constitutes the entire strategic framework for progress in the transformation of the administration, establishing its guiding principles, objectives and actions to achieve them, as well as milestones for the gradual development of Digital administration with a time horizon until 2020.

The strategy TIC incorporates the recommendations of the OCDE for the development of digital administration strategies and feeds on the close relationship with acts, policies and services of the European Union siding with the digital agenda for Spain (Opens in new window) and the new strategy of the European Commission Digital Single Market (Opens in new window) . Likewise, is a clear tool for the implementation of new laws 39 / 2015, 1 October, Common Administrative procedure of public administrations (Opens in new window) and 40 / 2015, 1 October, of Legal Regime of the public Sector (Opens in new window) .

The Strategy TIC also configured the global strategic framework within which to dealing with our sectoral action plans that ministries should develop to promote digital transformation within its competence, together with the direction TIC.

The construction of the TIC Strategy has been driven from Direction of information technologies and communication DTIC - since the end of the year 2014 after the adoption of the Royal Decree 806 / 2014 on organization and operational instruments of information technologies and communications in the General administration of the state and its Government Agencies.. Its gestation has been a collaborative process involving from the different departments of the AGE through the Governance bodies that are created by the Royal Decree.

The strategy TIC was presented at the Strategy committee TIC – CETIC 15 September 2015. In this meeting, attended by representatives of all ministries at the highest level of responsibility, adopted the elevation to Council of ministers of the adoption of the TIC Strategy so that has finally been adopted by the cabinet on 2 October 2015.

One of the pillars of the strategy TIC is the bet for a new service delivery model more rational, structured around the idea of shared services, compulsory and replace the existing above, except unique exceptions, and to the idea of common infrastructure in the area of information technologies and communications. This figure, shared services, created by the Royal Decree 806 / 2014, 19 September, is one of the key operational instruments of the new governance TIC and falls within the strategic objective 3 of the strategy “ Greater efficiency in the provision of services TIC ”, specifically the line of action 6 “ Providing shared common services ”

For these reasons, at its meeting of 15 September, the CETIC approved two key documents to start the provision of shared services. Regulatory framework for the declaration of shared services (Opens in new window) and the first statement of 14 shared services (Opens in new window) .

  • Unified service telecommunications
  • Managed security service
  • Lodging service TIC infrastructure
  • Hybrid cloud service (SARA Cloud)
  • Email service unified
  • Multichannel service citoyen
  • Management service registry
  • Management of notifications
  • Management service payroll
  • Integrated service personnel management
  • Common management service económico-presupuestaria
  • Generating common service and validation of electronic signatures
  • Service of management of file and electronic document
  • Service of electronic file management

In short, the strategy adopted TIC, together with the new model of shared services is a turning point in the management of the TIC in the overall management of been consolidating progress and laying the foundations for future progress of the administration, a transformation that generates improvements of effectiveness, efficiency, savings and transparency quantitatively and qualitatively meaningful.

  • Electronic services
  • Administrative cooperation