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CL@VE comes into operation, the common platform of identification, authentication and electronic signature of the public authorities

19 november 2014

Cl@ve logo

It is the platform for the entire public Sector Administrative State and will facilitate citizens access to electronic services provided by the AAPP.

Is set in motion in the public Sector Administrative State CL@VE system, to harmonize and simplify access electronic administration. Its main objective is that the citizens can identify to the administration through concerted keys (for example, user password), without having to remember different keys for accessing the various services.

It is a project promoted by the office of finance and Public Administrations, or through the information and communication technologies, with the special participation of the management of Social security and the national tax administration agency, and other agencies such as the General police directorate or directorate of Traffic.

CL@VE resolves the limitations of citizen identification

Cl@ve has been designed as a general system of identification, authentication and electronic signature, called to resolve the limitations of current systems, integrating existing concerted keys of the administration into one, opening its use to the entire Public Sector Administrative State, and also allowing integrated into the rest of the public authorities.

Cl@ve is a system designed to harmonize and simplify electronic access of citizens to public services and complements existing systems of access, such as the DNI-e and electronic certificates.

Why is born Cl@ve

En la actualidad, existen diferentes sistemas de identificación, y autenticación electrónica para el acceso de los ciudadanos a los servicios digitales que ofrece la Administración. Los sistemas basados en certificados electrónicos son de uso universal y permiten el acceso a todos los servicios digitales de la Administración, pero su utilización puede entrañar dificultades para algunos ciudadanos al requerir conocimientos técnicos básicos.

For this reason, public administrations have supported other systems of identification and authentication based on the use of concerted keys or other cryptographic methods. These systems are not interoperable with each other, with the disorder that it poses to the citizen to have to learning and applying different systems according to the administration, the agency, service or to accede.

Cl@ve nace para unificar todos los sistemas de identificación y autenticación electrónica en uno solo, facilitando a los ciudadanos un acceso único, más fácil y sencillo a los servicios públicos por vía electrónica.

How to use the system Cl@ve

Para usar este sistema es preciso registrarse previamente en el mismo, lo que podrá hacerse por Internet, en el portal informativo del mismo ( (Opens in new window) ), o presencialmente en las Oficinas de Registro. Inicialmente funcionarán como Oficinas de Registro la red de oficinas de la Agencia Estatal de Administración Tributaria y de las Entidades Gestoras y Servicios Comunes de la Seguridad Social.

El sistema Cl@ve proporcionará a los ciudadanos dos modalidades de identificación electrónica basadas en el uso de claves concertadas:

  • Cl@ve PIN : En esta modalidad se podrá acceder a los servicios electrónicos por medio de una contraseña, formada por una clave elegida por el ciudadano más un código que recibirá en su dispositivo móvil y que tiene una validez muy limitada en el tiempo. Está orientado a usuarios que acceden esporádicamente a los servicios.
  • Permanent Cl@ve : En esta modalidad, el acceso se realizará con un identificador (usuario) y una contraseña que debe ser custodiada por el ciudadano. Adicionalmente, y cuando el tipo de trámite lo requiera se podrá requerir un código que se enviará al dispositivo móvil del ciudadano.

It is possible to use Cl@ve in different electronic services at the administration, as those offered by the following agencies:

  • Tesorería de la Seguridad Social (Consultas y trámites frecuentes incluidos en Tu Seguridad Social)
  • National Social security institute (services included in the portal of Your Social Security)
  • National tax administration agency (all the proceedings in which are currently allowed PIN24H system)
  • Dirección General de Tráfico (Servicio de consulta de puntos y antecedentes)
  • Ministry of Interior (Consultation of the state of my requests and My Procedures)

Gradually incorporate new agencies and their procedures to this system, so that at the end of 2015 citizens can use it in all services and electronic processing of the public Sector Administrative State.

El sistema será extensible al resto de Administraciones Públicas, mediante la firma de convenios de colaboración.

Tax agency

Taxpayers that they were doing their procedures with the ‘ PIN 24 hours ’, regular access to your online transactions is now called "Cl@vePIN24H. Taxpayers ” already registered in the ‘ PIN ’, as before, must enter your ID CARD, the date of expiry of the same and a password of four digits of your choice to receive the PIN by sending a message to the mobile number that had already posted at the time when the initial registration.

With this PIN can access, as before, to the procedure applicants to, but, in advance, will receive a notice on the possibility of registration in Cl@ve slashed. If the button “ register in Cl@ve ” of the message will Cl@ve, whereas if they choose the option "at another time" may keep their original record in the ‘ PIN 24 hours ’.

Original source of news (Opens in new window)

To be integrated with Cl@ve more information in the solution of the CTT Cl@ve

  • Identity and electronic signature
  • Centre for technology transfer
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