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PAe - report on the development of electronic administration in the General administration of the state
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Report on the development of electronic administration in the General administration of the state

19 May 2014

The council of ministers has received a report of the finance minister and public administrations on electronic administration in the General administration of the state, reflecting its significant development in recent years.
 

16 May 2014.- El Consejo de Ministros ha recibido un informe del ministro de Hacienda y Administraciones Públicas ha presentado un informe al Consejo de Ministros sobre la administración electrónica en la Administración General del Estado, que refleja su desarrollo significativo en los últimos años, a través de aspectos normativos, y la creación, actualización y uso de servicios públicos accesibles telemáticamente por ciudadanos y empresas, como demuestra la privilegiada situación que España tiene en Europa y los diferentes premios y condecoraciones nacionales e internacionales obtenidos.

Los ahorros conseguidos por ciudadanos y empresas durante los años 2012 y 2013 por el uso de la administración electrónica ascienden a un total de 3.149.593.438 euros, que se detallan en la siguiente tabla:

The report also highlights the benefits of electronic administration:

  • Administración abierta: disponible veinticuatro horas al día, siete días a la semana, 365 días al año.
  • Administración accesible: de puertas abiertas, permite su uso desde cualquier lugar; domicilio, oficina, hotel, lugar de vacaciones, etcétera.
  • Effective administration: Reaches the 8.117 municipalities, breaks the digital divide between centre and periphery, and opens the door to the European union.
  • Quick service: electronic efforts that took 15 days to reach their destination, this is just a few seconds.
  • Efficient administration: A notification costs €2.55 postcard and a notification mail, 0.03 €. Saving is 2.52 euros in each.
  • Clean and green management: not to use or store them roles.
  • Safe administration: complies with the National security scheme, certified by the National PKIX Centre (CCN)

Más de 2.500 trámites y servicios telemáticos están hoy a disposición de ciudadanos y empresas, más del 95 por 100 del total. Asimismo, más de cuarenta millones de ciudadanos disponen de certificado electrónico, en su mayoría emitidos por prestadores de servicios de certificación públicos: DNI-e y Fábrica nacional de Moneda y Timbre-Real Casa de la Moneda.

Cualquier ciudadano puede realizar hoy trámites o gestiones administrativas por Internet, de forma segura, rápida y sin necesidad de desplazamientos, generando importantes ahorros:

  • Una gestión electrónica cuesta cinco euros, mientras un trámite ordinario, incluyendo desplazamientos, tiempo, gestiones, etcétera cuesta ochenta euros. El ahorro en cada trámite telemático es de 75 euros.
  • En el año 2013 los trámites iniciados telemáticamente por ciudadanos y empresas con la Administración General del Estado fueron 370.415.613, más de un 70 por 100 del total de las tramitaciones.

Se estima que el ahorro mínimo en 2013, por el hecho de utilizar los servicios de administración electrónica, supera los dieciséis mil millones de euros.

HIGHLIGHTS

Secretary of state of Public Administrations

  • Reduction of administrative burdens: in 2013 132 were revised policy and in this chapter savings for citizens and businesses were 1,854 2,246 millions and millions in 2013.
  • Brokerage platform of data, which seeks to avoid the request to the citizens of the documentation that already has the administration in its power, as well as repeated requests for documentation: the savings for use by citizens and businesses are estimated at 125 million in 2012 and in 152 billion in 2013.
  • Platform of electronic signature @firma, to validate automatically signatures and electronic dates: there have been between 2012 and 2013 more than 212 million validations. Are already attached 600 agencies of all administrations.
  • Electronic administrative notices, changing the classic postal notifications: have reached 850,000 per month.
  • Interconnection of records of all public administrations.
  • General point of entry of electronic invoices (FACe).
  • General access point of the General administration of the state; unification of phones of public attention.
  • Undertakes in 3, to create a company in three days.
  • Information system of the law of transparency.
  • Electronic system for the unity of market, with exchange of information between Public administrations.
  • Centralized management system of human resources.
  • Sara, red telemática y segura compartida y única para todas las Administraciones Públicas.

Others from the finance ministry and public administrations

  • Electronic certificates of the national Currency Factory and bell, within the proceedings CORA, for the provision of certification services throughout the AGE; electronic cadastral certificates; communications of notaries and registrars to fill the obligation to declare the citizen, and free registry information

State Agency for tax administration

  • In IRPF has spent 21 thousand taxpayers who testified by internet in 1998 to more than 12 million in 2012; the PIN24H, a system of identification and authentication of electronic signature, which can be used by individuals to interact electronically and there are already four hundred thousand taxpayers registered; also, the electronic submission compulsory for companies and professionals, implanted telematic systems, such as the compulsory electronic notification, collaboration social or registering hijacking.

Mejoras de la gestión de las TIC en la Administración General del Estado

  • Ministry of Presidency. The rationalization of the management of information technologies and communications (TICK) to promote improved productivity and efficiency in public services is one of the strategic objectives of CORA: savings by centralizing contracts, 3.5 million euros for the planning and centralization of the purchase of PCs throughout the administration, which represents a 28 percent discount on the autonomous management of files; 13.5 million euros per lengthening the useful life of the PCs, and 3.4 million euros for the purchase saving centralised in the main action of the operating system of the General administration of the state.
  • Unique Network of communications. Regarding the centralization of the recruitment of telecommunications of the General administration of the state, in a first phase will more than 200 contracts for twelve ministries and fifty-one agencies, unification that will enter into force on 1 January 2015, amb Accés Obert 280 million euros, calculated with zero based methodology.
  • Unique system of electronic identity, to unify and identification systems through concerted signing keys on a single platform

Ministry of education, culture and sport

  • The management of scholarships of the ministry of education, culture and sport is a fully electronic procedure (zero role). In 2013 handled 1.1 million applications, more than seven million data exchanges between public administrations and eight hundred thousand resolutions reported in electronic site, which has been a direct saving 2.4 million euros.

Ministry of industry, energy and tourism

  • The whole processing of the ministry, essentially concerning aid grants and procedures are energy management and telecommunications, is exclusively electronics, with an annual management of several hundred thousand notifications and communications.

Ministry of employment and Social security

  • There were more than fifteen million reports of working life and thirteen million procedures in the appointment of central services.
  • Single Portal employment: In an advanced design, permit active employment policies and greater unifying the actions of General Administration of the state and autonomous communities. Foreign Mobility Portal: facilitates support and guidance to the search for employment and enterprise in other countries.
  • New framework for citizen's relationship with Social security, leading to minimize the need for the citizen go to the offices of Social security.
  • Cret@: project of the treasury of Social security, which will follow the management of quotations and benefits.
  • Garantía Juvenil: se pondrá en marcha de un sistema de gestión de la aplicación en España de la estrategia europea para jóvenes sin empleo.

Original source of the news (Opens in new window) :

Reference of the council of ministers (Opens in new window)

Download the full report on the development of electronic administration in the General administration of the state (Opens in new window)

Download the Annex I the report on the development of electronic administration in the General administration of the state (Opens in new window)

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