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PAe - three challenges the reuse of information in the public sector and how to overcome them
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Three challenges the reuse of information in the public sector and how to overcome them

07 March 2019

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Mejorar la experiencia de los ciudadanos, fomentar la inteligencia colectiva y la participación social o realizar un análisis predictivo de tendencias y necesidades sociales, son algunos de los beneficios de la reutilización de la información del sector pública por parte de la propia administración, pero hay muchos más.

Despite these benefits, and government agencies Europeans increasingly provide information in open, has not yet reached the full potential in reuse by the public sector. With the aim to identify the barriers behind this fact, the European Data Portal (Opens in new window)  acaba de realizar un nuevo estudio basado en una serie de entrevistas y workshops con expertos en este campo. Las conclusiones están recogidas en el informe  Analytical report 11: Re-use of PSI in the public sector (Opens in new window) .

Obstacles to reuse of PSI in the public sector

The report grouped barriers to reuse of PSI in the public sector in 3 groups:

  • Gap between supply and demand in the publication of PSI: one of the major challenges to reuse public sector information is the availability of data, not by its quantity, but by its lack of alignment with the interests of re-users, due to a lack of communication between suppliers and users. Furthermore, the data published did not always have the necessary quality, among other reasons, because of the lack of updating and homogeneity between different countries, which makes reuse is inefficient and costly. All this creates a lack of confidence in re-users with regard to public data open.

  • Desconocimiento sobre la disponibilidad y los beneficios de PSI: existe una falta de conocimiento generalizada sobre la reutilización de la información pública y sus beneficios en la administración. La publicación de datos en abierto se considera más un deber que una oportunidad, y su posible reutilización está más enfocada a empresas privadas que a la propia administración. Beneficios como la mejora de la transparencia, la reputación, la fiabilidad y la confianza son considerados efectos secundarios de la publicación, más que posibles beneficios de la reutilización.

  • Insufficient management capabilities: More advanced capabilities IT - it may be necessary to some posts and project's, but not for all - one of the main barriers is the lack of attitude and general knowledge about the reuse of public information. for example, know the terms and conditions of the different licenses, know configure a human team that integrates different capabilities needed or seek funds, are some of the necessary capabilities that are not always present when you start a project of reuse. furthermore, there is a lack of leadership and coordination, with a large number of professionals working in silos, which makes it difficult to share best practices.

Three solutions to overcome these obstacles

Para superar estas barreras, el European Data Portal propone tres soluciones diferentes:

  • Crear una cultura de intercambio de datos: lo más importante, señalan, sería habilitar y fomentar la comunicación para evitar la brecha que existe entre el suministro por parte de los proveedores y las exigencias de los usuarios en cuanto a disponibilidad, calidad, documentación y publicación. La creación de una  community (Opens in new window) where you share knowledge and resources or the creation of bilateral agreements between reutilizadores and suppliers, are some of the mechanisms that can help promote the culture of data exchange. Moreover, it is important that the public administrations take the directive PSI, which includes lines of action that can help promote reuse, for example, the use of common standards between countries of the European Union.

  • Empower re-users of PSI in the public sector: To raise awareness about the advantages of the reuse of public information within administrations is necessary to generate a sound strategy of communication. This should revolve around the specific needs of the public sector and how to reuse of public information can help overcome specific challenges. It is also important to launch training programmes or certification that help to acquire the knowledge necessary to start a project of reuse of public information.

  • Establish an effective organization for reusing PSI: to take advantage of all the benefits of this process, the ideal is to establish an ecosystem that breeds and support the development of skills. This includes the acquisition of talent with specific capabilities to the different roles, launch a technical infrastructure and implement the necessary tools.

Cabe destacar, por último, que el EDP establece una serie de recomendaciones en su informe para convertirse en un exitoso reutilizador de PSI como son el aprovechamiento de los recursos de aprendizaje, la difusión de ideas dentro de la organización o impulsar los datos abiertos como un elemento integral de los casos de negocio, entre otras acciones.

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  • Open government
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