In a digital single market, public services should be open, cross-border and design as part of.
European commission's action Plan on e-government 2016-2020
the public administrations and institutions should provide public services without frontiers and digital from edge to edge to all citizens and businesses by 2020.
Two studies of the commission underline how open and collaborative digital, (PUBLICIZE THE ACTION IT HAD TAKEN, by its initials in english) can improve the transparency and responsiveness in the treatment of citizens with the administration, confidence-building among sectors and providing better public services.
In the study "
Towards a more rapid implementation and the adoption of open government maps
", inspiring examples are 395 of the open electronic administration throughout europe. This wealth of information and practices, is evidence of Successful cooperation between public administrations, businesses, organizations and citizens. Shows how the scanning process can create better opportunities for all and shows specifically how to make it happen. The European Commission will give visibility to these best practices, support the political processes and invest in the best digital innovation in the public sector.
The study “
The analysis of the value of the new generation of electronic administration
” identifies three groups of public administration in which government services are more valuable:
- Human services; mainly providing concrete support, such as health, education and culture.
- Administrative services; requirements for the functioning of government
- Participatory services and policy formulation (or services open, participatory decision-making).
Despite the varied levels of costs, different deadlines for the success and play various roles in the process of building confidence, it is through the interaction of these three groups that can flourish PUBLICIZE THE ACTION IT HAD TAKEN for the benefit of all.
