This website has been translated by machine translation software and has not been subsequently revised by translators. Further information at: link. Hide
the accesskey _ mod _ content

Citizen's Electronic Window

  • Short Name:
    https :// (Opens in new window)
    Offer the citizen from one tool that can access all the information associated with telematic relations with the administration of the community of Catillano and Lion
    Target audience:
    Citizen, Company
    Agencies Responsible:

    Isabel Juana Valley
    Overall direction of Attention to the citizen, Quality and modernization
    983 415031

    Type of Solution:
    Good Practice
    Status of the Solution:
    Organic Area:
    Technical Area:
    Tramitación electrónica , Sitios web, sedes electrónicas y atención al ciudadano , Soporte a la tramitación electrónica
    Functional Area:
    Personal documents, government and the public Sector
    Not implemented
    Interoperability level:
    Programming language:
    Operating system:


    Starting position and origin of the initiative

    Since the publication of the decree 40/2005 of 19 May, enabling the different elements identified in this decree have continued to a process of evolution and maturity in line with the needs identified in the implantation of the AE in the community of Catillano and Lion.

    Example of this evolution is the citizen's Window: The information that the regional administration has the citizen are offered through several applications, which should also authenticate separately in each. With the introduction of the window of the citizen, It now has a single point of access unified documentation and information regarding its administrative procedures.


    • Providing citizens with an integrated and comprehensive vision of information, the formalities of the administration of the Community of Castilla and lion, and their status in which it participates as interested regardless of the body of the administration that handles.
    • Enable the citizen access from one place to services of electronic administration: buzón de notificaciones, registro electrónico de entrada, custodia de originales electrónicos, etc.

    Main challenges and key aspects for the implementation

    • Within the main challenges include distinta evolución, tanto tecnológica como organizativa, de los elementos que conforman la Plataforma de AE , and provide a homogeneous access to the NEIGHBORING regardless of the browser used.
    • The security of the web services of each module of the platform of E-government has been key to the introduction of the initiative , para ello la solución fue la utilización de certificados electrónicos de componentes software como credencial de identificación y autenticación de los clientes de estos servicios.
    • Future lines of evolution of the NEIGHBORING pass through progressively introduce new services such as the Electronic File .



    In this area you can register to receive notification of changes that occur in news, documents or forums associated with the settlement or the active semantic.

    The fields with an asterisk * are required. It must mark at least one of the subscription rushes (News, documents or forums) and indicate the email in the text field indicated for the high or low of subscription.

    Introduzca el email con el que desea recibir las notificaciones de la solución o del activo semántico.


    You can consult the data protection policy of PAe and CTT in its legal notice

    Enter the email to unsubscribe from the unsubscribe.
General access point
General access point

Interesting links Solutions