- Released version of the library 2.0.6.R1 exchange SIR
- Available in Production 9.0 version of silver
- Más del 50% de las universidades públicas se integran en AnotaRCP
- La plataforma Cl@ve, para la identificación y firma electrónica, alcanza los diez millones de usuarios registrados
- API SITNA en la oferta de soluciones de software libre del Centro de Transferencia de Tecnología
Based on the concept of Incidence, understood as any question raised by a citizen in service 060 and to which the first level of this service was unable to answer, thus opening an internal procedure for its resolution and subsequent shipment of response to the citizen, are defined as main characteristics of the applicatifs:
GUI for the maintenance of occurrences.
Se dispone de una interfaz Web a nivel Intranet que permite realizar todas las tareas de mantenimiento de incidencias y cambios de estado de las mismas
GUI for the maintenance of users.
Provides a Web interface Intranet level that allows for all tasks of user maintenance, as well as control of the permissions and roles of the same within the applicatifs.
Reporting system incidents.
Generate reports with the information of the incidences as well as the user accesses to the same with the following results among others:
- Occurrences resolved
- Occurrences resolved by user
- Outstanding incidences