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Processing platform and telematic notification

  • Short Name:
    SISTRA
    Summary:
    Provide the AAPP of a system that allows citizens to the presentation telematics documentation to initiate a process, enabling electronic signature of documents, payment of fees and on-line telematic registry.
    Target audience:
    Citizen any Public Administration
    Agencies Responsible:
    Usage:
    Installable product
    Contact:

    Andreu Font
    Cap. the DGTIC Secció
    Tel: 971784178
    afont@dgtic.caib.es

    Type of Solution:
    Open source application
    Status of the Solution:
    Production
    Organic Area:
    Autonomic
    Technical Area:
    Electronic processing
    Functional Area:
    Government and public Sector, economics and finance
    License:
    GPL (GNU General Public License)
    Interoperability level:
    Technical
    Programming language:
    JAVA
    Operating system:
    Windows, Unix, Linux

    Description

    Starting position and origin of the initiative

    In the year 2003 began the project “ Regions online ", funded by the FEDERA. A raíz de aquel proyecto se construyeron dos aplicativos que han resultado claves en el proceso de acercar mediante canales telemáticos la Administración a sus ciudadanos; estos aplicativos son ROLSAC y ROLFORMS. Ambas aplicaciones sirvieron de base para el desarrollo de la plataforma SISTRA . Since then it has evolved according to the needs, and ultimately, suitable for which may be useful to any public administration and live with information systems installed already.

    Goals

    • Provide a AAPP system that allows citizens to the presentation telematics documentation para iniciar un trámite, habilitando firma electrónica de documentos, pago on-line de tasas y registro telemático.
    • Provide citizens of a private web space in which to access your personal data and status of all files initiated by path telematics.
    • Enable citizens reception of notifications on your web space private.

    Main challenges and key aspects for the implementation

    • The main difficulty has been the desarrollo en paralelo de servicios requeridos por SISTRA y las dificultades tecnológicas derivadas del uso de servicios de firma y certificación digital.
    • A key aspect has been the existence of corporate services offered by not SISTRA but required for the publication of telematic services (digital signature, authentication users, registration of entry and exit, custody documentary, among others).
    • The lines of evolution future will revolve around the improvement of development environments and publishing services , comprehensive notifications (telematic unification and ordinary), presentation of tape via email and SMS and functional improvements in the zone staff and entities.
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