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Management system for Municipal Taxes

  • Short Name:
    sigetrim
    Summary:
    The government of Cantabria puts at the disposal of municipalities a tool, through Internet, for the management of Municipal taxes to facilitate and simplify the tasks of tax collection and management.
    Target audience:
    Local Entities
    Agencies Responsible:
    Usage:
    Service in network to end user
    Contact:

    Francisco Javier Areitioaurtena Gutiérrez
    TEL: 942 760 700
    jareitioaurtena@emcanta.es

    Type of Solution:
    Infrastructure or common service
    Status of the Solution:
    Development
    Organic Area:
    Autonomic
    Technical Area:
    Economic and financial management
    Functional Area:
    Economics and finance, government and the public Sector
    License:
    Not implemented
    Interoperability level:
    Technical

    Description

    The government of Cantabria through its Directorates of Local administration and finance pretend to this project SIGETRIM evolve the management model Municipal Tax towards a new model characterized by:
     

    • A model focused on the provision of the service to the taxpayer regardless of the administration to be run.
    • Uso de las posibilidades que ofrecen las nuevas tecnologías de la información y la comunicación
    • Evolution of a paper-based management electronic management
    • Greater knowledge of the taxpayer, and customization of services
    • Diversification of the access channels
    • Expansion of services offered, users goal and delivery hours
    • Commitment to quality standards in service
    • Racionalización de recursos bajo los principios de eficiencia y eficacia en los procesos de gestión

    En definitiva, conseguir una gestión más moderna y eficaz orientada al ciudadano que redunde una mayor transparencia de las Administraciones Local y Tributaria.

    The Government of Cantabria currently has a management system of Municipal Taxes (SIGETRIM) that gives service today to 64 municipalities that have ceded to the Regional administration collection of its tributes.

    El SIGETRIM supone una herramienta que les proporciona la autonomía necesaria para gestionar desde el propio ayuntamiento todos y cada uno de los padrones que desee emitir, poder hacer un seguimiento directo de la gestión de la cobranza e incluso acceder a un control de deudores en fase de “ejecutiva”. Adicionalmente el ayuntamiento puede recuperar toda la información de sus padrones residentes en los sistemas de información del Gobierno de Cantabria, para poder incorporarlos a sus propios sistemas.

    Within the transformation process undertaken by the government of Cantabria on the set of the administration and including taxation and local entities there is a clear guidance to increase the quality of services, both in the internal management as in the relationship administration – Citizenship:
     

    • Personalized attention.
    • Guidance and advice.
    • Notices and proactive information.
    • Access to information own and extracted from third
    • Access to the status of files.
    • Colaboración con otros organismos e instituciones públicas para emprender acciones conjuntas o asumir su contacto con los ciudadanos.

    To achieve this objective becomes necessary to launch an evolution of the current system of Municipal Tax management (SIGETRIM) that lead to a set of methods, tools, knowledge and skills designed not only for professionals involved in these tasks, but also to taxpayers and citizens in general.

    Requirements:

    El acceso a la aplicación se realiza a través de un navegador web.

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