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Electronic General Registry

  • Short Name:
    RGE
    Summary:
    Acercar a la ciudadanía a la Administración de la Comunidad Autónoma de Canarias por medio de garantizar la recepción de solicitudes, escritos, consultas y comunicaciones por métodos telemáticos.
    Target audience:
    Citizen any public administration, Company
    Agencies Responsible:
    CANARIAN AUTÓNOMA COMMUNITY
    Contact:

    Of. information and Canarian Citizen Attention:
    canalpresencial.cpjs@gobiernodecanarias.org

     

    Type of Solution:
    Good Practice
    Status of the Solution:
    Production
    Organic Area:
    Autonomic
    Technical Area:
    Tramitación electrónica , Sitios web, sedes electrónicas y atención al ciudadano , Soporte a la tramitación electrónica
    Functional Area:
    Government and the public Sector
    License:
    Not implemented
    Interoperability level:
    Technical
    Programming language:
    J2EE
    Operating system:
    Unix

    Description

    Starting position and origin of the initiative

    The Law 11/2007, in its Article 24 of electronic records establishes the need of the existence of at least a system of electronic records enough to receive all types of applications, writings and communications to the public administration of the Balearic Islands , motivo por el cual se ha puesto en marcha la iniciativa del Registro General Electrónico.

    Goals

    • Bringing citizenship to the administration of the Canarian Autonomous Community through ensure receipt of applications, writings, consultations and communications through telematic methods.
    • Avoid to citizens, business, and other AAPP displacement to records in order to save time and resources.

    Main challenges and key aspects for the implementation

    • The main difficulties that have been faced han sido los requisitos no previstos inicialmente en alguno de los proyectos relacionados, lo que ha provocado un retraso en la implantación de las evoluciones del Registro General Electrónico.
    • Have been key aspects the coordination of different teams involucrados en el desarrollo e integración de los diferentes proyectos corporativos relacionados, así como el detailed analysis of the present and future needs and anticipation for the implementation of national schemes of interoperability and safety.
    Subscriptions

    En esta área podrá darse de alta para recibir las notificaciones de cambios que se realicen en noticias, documentos o foros relacionados con la solución o el activo semántico.

    The fields with an asterisk * are required. It must mark at least one of the subscription rushes (News, documents or forums) and indicate the email in the text field indicated for the high or low of subscription.

    Introduzca el email con el que desea recibir las notificaciones de la solución o del activo semántico.

    *

    Puede consultar la política de protección de datos del PAe y CTT en su  legal notice

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