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Corporate Files manager

  • Short Name:
    AUDIENCE
    Summary:
    Facilitate to departments a tool that allows automation and electronic processing of the administrative files.
    Target audience:
    Citizen any public administration, Company
    Agencies Responsible:
    CANARIAN AUTÓNOMA COMMUNITY
    Usage:
    Service in network to end user
    Contact:

    Juan Carlos García Approach

    922592047

    jgaralb@gobiernodecanarias.org

    Francisco Eugenio Baute
    922477062
    feugbau@gobiernodecanarias.org
     

     

     

    Type of Solution:
    Good Practice
    Status of the Solution:
    Introduction
    Organic Area:
    Autonomic
    Technical Area:
    Electronic processing, support for electronic processing
    Functional Area:
    Government and the public Sector
    License:
    Not implemented
    Interoperability level:
    Technical
    Programming language:
    J2EE

    Description

    Starting position and origin of the initiative

    The Law 11/2007 recognizes citizens the right to know by electronic means the status of procedures on those who are concerned. This right, obliges departments have one or more managers of files.

    The Government Canarian to comply with this law, puso en marcha el proyecto de un gestor de expedientes corporativo , thus offering the possibility of implement and use AUDIENCE by departments without cost .

    Goals

    • To facilitate a departments tool that allows automation and electronic processing of the administrative files .
    • Integrate electronic management of procedures with the platform PLATINUM corporate interoperability in the government of Canarian and other systems of management of existing files in other departments (GexTur, MAyTe, etc.).
    • Effective execution of the right of citizens to know the status of the files electronically as defined in Article 6 of the Law 11/2007.

    Main challenges and key aspects for the implementation

    • It is recommended utilizar un motor de workflow adecuado a las necesidades de la organización y que permita acciones complejas as undo phases, event management and link files.
    • Simplify previously all procedures to shape en la herramienta de gestión, para facilitar el proceso posterior de diseño y parametrización de expedientes.
    • Dificultad derivada de la adecuación a los requisitos funcionales y aspectos organizativos de cada departamento , de forma que sea válida para cualquier modelo de negocio.
    • Lines of evolution will revolve around shape all sub/families , bear modeling configurable events associated with each phase/handling/procedure, funcionalidades avanzadas en la tramitación de expedientes e integración con nuevos servicios de PLATINO.

    Subscriptions

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    - PAe subscription management

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    Introduzca el email con el que desea recibir las notificaciones de la solución o del activo semántico.

    *

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