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General access point (administracion.gob.es)

  • Short Name:
    PAG
    Shortcuts:
    http://administracion.gob.es (Opens in new window)
    Summary:
    The General access point (administracion.gob.es), facilitates the relationship of citizens with public administrations as the gateway via the internet to public services.

    Está regulado por Orden HAP/1949/2014, de 13 de octubre, por la que se regula el Punto de Acceso General de la Administración General del Estado y se crea su sede electrónica.
    Target audience:
    Citizen
    Agencies Responsible:
    Political ministry Territorial and Public Function
    Secretariat of state of Public Function
    Overall direction of Public Governance
    Usage:
    Service in network to end user
    Contact:

    Comprehensive office administration and Digital services to the Citizen: secretaria.sgiadsc@seap.minhap.es

    The incidences with the PAG concerning contents of the Portal, as well as those relating to subscriptions to public employment, or scholarships, grants and awards, should be performed through incidences of the form CAU (Opens in new window)

    Type of Solution:
    Infrastructure or common service
    Status of the Solution:
    Production
    Organic Area:
    State
    Technical Area:
    Websites, electronic headquarters and attention to the citizen
    Functional Area:
    Government and the public Sector
    License:
    Not implemented
    Interoperability level:
    Technical
    Programming language:
    HTML, JAVA, J2EE, Web services, XML
    Operating system:
    Any

    Description

    The General access point (administracion.gob.es), facilitates the relationship of citizens with public administrations as the gateway via the Internet to public services. It is a measure established by CORA to overcome the fragmentation and dispersion of the information currently available.

    The main characteristics defined:

    • Orienta al ciudadano en su relación con las AAPP, ofreciendo la información y los servicios a su disposición desde la perspectiva de los eventos y necesidades ciudadanas.
    • Offers centrally helps companies and entrepreneurs, showing easily the alternatives that the administration offers for the creation of companies from the network.
    • Facilita el acceso al a la relación de los procedimientos administrativos de la AGE (y del resto de Administraciones que proporcionen sus datos), con indicación de los plazos máximos de duración de los mismos, así como de los efectos que produzca el silencio administrativo.
    • Citizens promotes the use of the electronic processing to facilitate access to electronic services through a classification and management by subject from the perspective of citizens.
    • Encouraging the participation of citizens with the presence in social networks and feedback on mailboxes suggestions and opinions.

     

    Subscriptions

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    Puede consultar la política de protección de datos del PAe y CTT en su  legal notice

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General access point
General access point
Maintainer