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Virtual office fundraising

  • Short Name:
    Project for the implantation of a Virtual office of collection to provide own telematic services from the scope of fiscal management and collection.
    Target audience:
    Agencies Responsible:
    Illes Balears
    Basis City

    Marjorie Carrió
    Tf: 971 829 595

    Type of Solution:
    Good Practice
    Status of the Solution:
    Organic Area:
    Technical Area:
    Management systems and services
    Functional Area:
    Economics and finance
    Not implemented
    Interoperability level:


    Full name of the initiative:

    Virtual office fundraising




    Introduction of a Virtual office of collection to provide own telematic services from the scope of fiscal management and collection.
    Servicio al ciudadano contribuyente que facilita las gestiones relativas a sus tributos en la administración a través de Internet.
    The most common electronic application that allows are:

    • Información de utilidad al contribuyente relativa a periodos de pago, normativas y ordenanzas, oficinas de atención al contribuyente, descarga de impresos, etc.
    • Consulta del estado tributario del contribuyente, con vista de los recibos pendientes de pago y los cobrados. Solicitudes de prorrateo de IVTM, IAE y tasas, certificados de tributos pagados, devolución de ingresos indebidos, fraccionamiento, aplazamiento, carta de pago, etc.
    • Consulta de los tributos asignados al contribuyente y solicitudes de domiciliación, bonificaciones y exenciones.
    • Liquidation of IVTM.
    • Posibilidad de pago en línea mediante pasarelas de pago con tarjeta de crédito.

    The project is the development of a Web portal for the taxpayer Basis City (Opens in new window) "href =" # "target =" _ blank "> Basis City (Opens in new window) . El portal aporta la información necesaria para el contribuyente como: periodos de pago, información sobre recaudación y tributos, normativas, etc. y le permite realizar las operaciones tributarias más habituales a través de Internet.

    Access to information is obtained through digital certificate validation of the user, guaranteeing the security and integrity of the information as well as the protection of user data.


    • For exploitation in the tools the municipality requires a server IIS located in a DMZ for the final publication pages.
    • Internal server platform with IIS Framework 2.0 for that contains the internal management tools and Francisco collection that will serve results to the end pages.
    • Servidor SQL Server ubicado en la red interna en la que se almacenan las solicitudes recibidas.
    • Server sending e-mail.
    • Conectividad a la red SARA para la validación mediante certificado digital.




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