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Virtual registry office (ORVE)

  • Functional description

     

    MOTIVACIÓN:

    The administrative complexity of Spain make the citizen has the need to interact with different public administrations depending on the competition.

    It is estimated that in Spain 20.000 registrars of the various Public administrations. This scenario produces great structural complexity and dispersion of competence in public service, additionally supposed overspends and impact on the quality of life of citizens.

    Hace unos años, no era infrecuente que el ciudadano que quería presentar un documento hacia un organismo no municipal primero averiguaba, en muchos casos, cuál era el registro competente al que presentar su solicitud y se desplazaba físicamente para hacer la presentación documental en dicho registro. Y viceversa, también no era extraño la presentación en lugares alejados lo que podía suponer, por ejemplo, la evasión de una obligación fiscal por superar los plazos de resolución.

    The local records of small populations had a low level of computerisation and less budgetary possibilities to bolster this, what used to render the referral telematics to other administrations, institutions or agencies, under the National Scheme for interoperability.

    In addition to the expense and inconvenience to the citizen outlined above, it had significant expenses for the administration, deriving mainly of handling and forwarding of paper documentation. Documentation is ensobraba and is then sent to the competent administration, which could be several hundred kilometres implying significant delays and costs by inefficiency. Since sometimes competences are dispersed, was carried out in addition replay between the various administrations contributing to these delays and costs.

    THE VIRTUAL REGISTRY OFFICE (ORVE)

    In response to these needs improvement and efficiency of public administration and service to the citizen, is available to public administrations common service ORVE registry.

    ORVE es un servicio de administración electrónica en la nube ofrecido a las Administraciones Públicas, que proporciona una solución de registro completa que permite gestionar las Oficinas de Registro de entrada/salida de una Administración, proporcionando su propio libro de registro.

    These shipments are written in the book of the Electronic Registration overall AGE (REGAGE) with full legal validity according to the law 39/2015 and transmitted to the destination via the network system records, with a format and structure of data in accordance with the technical standard of interoperability SICRES 3.0.

    Documentation on paper is returned to the citizen and are not custody, nor archives, neither forwards, only it forwards the image of documents. That is, it eliminates the role in registry offices and attention to the citizen, which are the gateway to the administration.

    REQUIREMENTS :

    ORVE is a service in the cloud, and does not require  tareas de instalación ni mantenimiento por parte del organismo interesado. No obstante, el organismo usuario debe: 

    - Be joined agreement or collaboration agreement for the use of the service.

    - Have Internet connection or network SARA in the PCs of registration offices.

    - Have digital certificate valid for its users (needed to access ORVE and to sign the documentation).

    - Dispose of equipment to digitize documentation.

    - Move and fulfil digitizing procedures and use the integrated offices in the network system records.

     

    RESOURCES :

    ELECTRÓNICO REGISTRY BOOK GENERAL AGE (REGAGE) - AND s el libro del Registro Electrónico General de la Administración General del Estado (AGE).  In the book shall be registry entries entry or exit in the area of the General administration of the state and its government agencies and public entities linked or dependent, as laid down in Article 16 of the law 39/2015, 1 October, Common Administrative procedure of public administrations.

    INTERCONEXIÓN SYSTEM RECORDS (SIR) : Es la infraestructura de las Administraciones Públicas que permite el intercambio de registros, independientemente de las aplicaciones de registro que se utilicen. ORVE es una aplicación que se interconecta con SIR.

    COMÚN DIRECTORY (DIR3):  Directorio Común de unidades y oficinas de las Administraciones Públicas. Para poder operar con ORVE, las oficinas y las unidades usuarias deben estar dadas de alta en este sistema.

    SICRES 3.0 -  Norma Técnica de Interoperabilidad que estabece el modelo de datos y funcional de los asientos registrales. ORVE es una herramienta certificada con esta normativa.

    INTERGRADA GESTIÓN RECORDS (SONG): Service in the cloud which offers functionality of registration, expanding the offered by ORVE.

    Technical Description

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