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Shared service Notifications management

  • Short Name:
    notifies
    Summary:
    Notifies is a service of management of notifications that provides a platform for managing automatically all notifications and communications that are generated in agencies emitters, so that reach your destination in the most efficient and economical manner.
    Permite que la entrega de dichas notificaciones/comunicaciones pueda realizarse por varias vías, en función de las condiciones establecidas por el destinatario para su relación con la Administración: mediante comparecencia electrónica en la Dirección Electrónica Habilitada única, mediante comparecencia electrónica en carpeta Ciudadana del Punto de Acceso General y la Dirección Electrónica Habilitada única (dehu.redsara.es), en soporte papel y/o comparecencia en la Dirección Electrónica Habilitada (DEH).

    Target audience:
    Any Public Administration
    Agencies Responsible:
    Ministry of economic affairs and Digital Transformation
    Secretariat of digitization status and Artificial intelligence
    General Secretariat of Digital Administration
    Usage:
    Network service insertable in customer applications
    Service in network to end user
    Contact:

    These contacts will be authorized to use by public employees.

    Note: Si no es su caso y está Ud. trabajando para una Administración Pública, por favor, comunique al responsable correspondiente de dicha administración que se ponga en contacto con nosotros.

    1.- All items related to the platform Notifies deberán dirigirse a través del Centro de Ayuda e Integradores y Desarrolladores (CAID), en la página:

    2.- However, for everything related to the service of notifications via E-Mail Enabled (SNE/DEH), can be accessed directly to support services this solution in:

    Coordination of service:

    Technical support to issuers:

    Commercial contacts:

    Technical support to citizens:

    Type of Solution:
    Infrastructure or common service
    Status of the Solution:
    Production
    Organic Area:
    State
    Technical Area:
    Electronic processing, communications infrastructure and messaging, horizontal services for the AA.PP, support to the processing electronics
    Functional Area:
    Government and the public Sector
    License:
    Not implemented
    Interoperability level:
    Technical
    Programming language:
    PHP
    Operating system:
    Any

    Description

    Notifies is a platform, in collaboration with other partners, facilitates to public administrations making available to citizens of notifications and communications they generate.

    Ways of making available are:

    Notifies, first built in response to the actions of the QUARTER, was declared shared service by Comisión Estratégica TIC en su reunión del 15 de septiembre de 2015 .  Y como tal es de obligado cumplimiento para los organismos emisores de la Administración General del Estado.

    Notifies provides issuers of notifications and communications:

    • Cumplir la Ley 39/2015 en cuanto a la práctica de notificaciones electrónicas.
    • A single interface for sending notifications and communications regardless of the path of availability.
    • Control de plazos según los parámetros del envío y expiración de los mismos.
    • Información sobre los cambios de estado y el resultado de las entregas.

    News

    23 April 2020

    Actions by the state of Alarm Unshade accordion

    USER AGENCIES TO RELEASE THE SHARED SERVICE NOTIFIES ELECTRÓNICAS NOTIFICATIONS

    El 18 de marzo de 2020, siguiendo indicaciones  de la Dirección General de Gobernanza Pública (DGGP) del Ministerio de Política Territorial y Función Pública en aplicación de lo previsto en la DA 3ª del Real Decreto 463/2020, de 14 de marzo, por el que se declara el estado de alarma para la gestión de la situación de crisis sanitaria ocasionada por el COVID-19, la Secretaría General de Administración Digital (SGAD) del Ministerio de Asuntos Económicos y Transformación Digital (MAETD) realizó los ajustes necesarios en Notific@ para que quedara en suspenso el cómputo automático de plazos de comparecencia, lo que fue oportunamente comunicado a los Organismos Usuarios y publicado en nota informativa de 20 de marzo de 2020 en el apartado de noticias del sistema Notifica en el Portal de Administración Electrónica. 

    On 16 April 2020, in response to a new query made by the SGAD to DGGP, the General Direction, in the exercise of the powers under Article 9.1.j) of the royal decree 307/2020, 11 February, which develops the basic structure of the ministry of Territorial Policy and public function, has moved to the SGAD a series of measures under the shared system notifications supported in the report of the Status bar of the (ref. APG/0013 EA/2020) which is attached and that the DGGP requested on the implications in the shared system notifications of DA 3rd of the royal decree 463/2020

    To this end, and implementation of these measures, it is reported that relation to service Notific@ and from 0:00 hours of next Friday 24 April 2020:

    1. With regard to notifications made available by centres in Notific@ managers before 24 April in which there has been the appearance of those:

    Para estas notificaciones, y siguiendo el criterio de la Abogacía del Estado, will be interrupted the automatic computing time as long as the alarm status and their extensions , and is responsible for processing of procedure that rests determine in each specific case if in implementation of the DA 3rd of the royal decree 463/2020, 14 March, was suspended within the appearance of ten days, and legal effects resulting therefrom.

     

    2. With regard to notifications made available to those interested in Notific@ from 0:00 hours on 24 April 2020:  

    En el caso de las notificaciones remitidas a Notifica por los organismos emisores desde dicha fecha, el sistema generará la debida certificación electrónica de no comparecencia del interesado en el caso de que ésta no se produjera, cumplido el plazo de puesta a disposición comunicado por el organismo emisor en cada envío.

    As explained the legal service in its report, is part of the consideration that as long as the state of alarm Notifies should only be used by the bodies agents of those procedures in which, according to the DA 3d of "463/2020, not apply the suspension of deadlines, either by being excepcionados in general, either by uniquely have been lifted by the competent body suspension. Regarding the procedures suspended in accordance with this rule would not notified act, so that it will not be necessary to use the system notifications.

    Moreover, if the electronic notification is at the disposal of the E-Mail Enabled (DEH), the FNMT-RCM as a provider of the service, issued a communiqué to agencies issuers with actions carried out in implementing the removal of administrative deadlines.

    Finally warns that, in accordance with the DA 3rd of the royal decree 463/2020, 14 March, have been suspended terms and interrupted the deadlines for processing procedures of public sector entities, while a state of alarm, except for the exceptions in paragraphs 3, 4, 5 and 6 of this additional provision, remain the competence of the body responsible for the procedure to determine which notification that makes available to the interested through the system is excepcionada the suspension.

    Below, you can download this communiqué signed:

    report-Notificaciones-organismos-emisores-v20200423-rev-DGGP.pdf (Opens in new window)

     

    16 April 2020

    Aplicación de medidas de RD 463/2020 y RD 465/2020 en CIE AEAT Unshade accordion

    Aplicación de medidas de RD 463/2020 y RD 465/2020 en CIE AEAT:

    For the purposes of the emission of notifications or communications that may be sent to Center of printing and Enveloping the Tax Agency (CIE) en virtud del convenio suscrito a tal efecto, se comunica que este servicio still operational during the rule of alarm , si bien Correos exige la suscripción, previa a la distribución, de una declaración responsable firmada siendo además de aplicación las siguientes particularidades del procedimiento de entrega:

    the common procedure "delivery of notifications will have the following modifications:

    • El personal de Correos se personará en el domicilio del destinatario y una vez que haya llamado al timbre, comunicará que hay una notificación, indicando la Administración Pública de la que procede, cogerá los datos del receptor de la misma (Nombre, apellidos y DNI). Desde el momento en que el destinatario afirma querer recibir la notificación, se le dará por entregada.
    • En ese momento, dejará la notificación en el suelo o en el mostrador (dependiendo de las circunstancias) y se separará al menos dos metros del envío para que se pueda recoger, en las condiciones previstas en la legislación aplicable. Desde el momento en que el destinatario acepte la recepción de la notificación, ésta pasa a estar en su posesión.
    • Postal staff will record in document delivery whether it has collected the shipment as if it has rejected; and specify the circumstances of the attempted notification, the result of the same, the time and location where there has been ".

    Podrán descargar el modelo de declaración responsable proporcionado por Correos, del que el propio Correos ha advertido que es posible modificarlo en alguno de sus términos para ajustarlo a las necesidades concretas de cada caso, en:

    DOCUMENTO-PARA-ADMISION-DE-NOTIFICACIONES.docx (Opens in new window)

     

    25 March 2020

    Application of "463/2020 in CIE AEAT (Deprecated) Unshade accordion

    Application of "463/2020 in CIE AEAT:

    Since the AEAT inform us that: “ in order to facilitate the implementation of non-delivery of notifications by E-Mails as part of measures of "463/2020, from the day 24/03 until further notice will not send any notification to CIE Tax agency.

    While this situation, units stations may continue sending Notifies their notifications to exit the postcard CIE de la AEAT. These notifications will remain in a state "sent _ cie", however not proceed to printing, being held in the CIE.

    According to the normal functioning, notifications will be available in Folder for the Citizen electronic appearance.

    Once this situation, will resume print jobs and notifications will be distribution.

    Remember that to keep abreast of all information for agencies issuers can subscribe to the mailing list by completing the following form:

    Subscription form to the distribution list: https :// listas-ctt.administracionelectronica.gob.es/mailman/listinfo/unidades-emisoras-notifica

    20 March 2020

    Actions by the state of Alarm (Deprecated) Unshade accordion

    Pursuant to instructions received by the General direction of Public Governance, in relation to the removal of administrative deadlines, reported as follows:

    1. Notifies will continue to serve and allowing put at the disposal of citizens electronic notifications, while the computation of deadlines for their appearance are suspended in application of additional provision three of the royal decree 463/2020, 14 March, declaring a state of alarm for managing the situation of health crisis caused by the COVID-19.

    2.  Si la notificación electrónica está puesta a disposición en Carpeta Ciudadana únicamente:

    • The process of expiration of electronic notifications does not run from the 00:00 6.03 agenda.
    • Electronic notifications in previously issued a day 14.03 and expiration date after day 17.03:, will be updated de facto, at the end of the state of alarm, the expiration date in as many days as the duration of this state and successive extensions that in his case are authorized.

    Citizens can access these notifications in Folder citizen and bring them. These date stamped and certifications are sent by the Adviser to agencies emitters.

    • In notifications emitted from the day 17.03:, the expiry date will expand de facto, at the end of the state of alarm, in as many days as appropriate for the completion of this state and successive extensions that in his case is authorized, since its availability.

    Citizens can access these notifications in Folder citizen and bring them. These date stamped and certifications are sent by the Adviser to agencies emitters.

    • Those notifications that have expired since between the 00h 15 March and the 00h 17 March, should be reviewed by the centre issuer to act accordingly, given that have been given by expired and this is reflected in the electronic evidence generated.

    3. If electronic notification is available in DEH, FNMT as a provider of the service issued a communiqué to agencies issuers with actions carried out in implementing the removal of administrative deadlines.

    4. Notifications with postal output will continue to be sent to the CIEs according to the normal functioning Notifies, although there should bear in mind the communiqué issued by Mail and which is attached to knowledge.


    Remember that to keep abreast of all information for agencies issuers can subscribe to the mailing list by completing the following form:

    04 May 2018

    Increase the issuer informs users 2,999 Unshade accordion

    In the month of April 2018 have reached the issuer 2,999 public administrations that use Notifies for the start at the disposal of its notifications and communications to citizens.

    De estos organismos emisores destacan las Entidades Locales que suponen el 82% del total de organismos. Se puede consultar el detalle de todos los organismos emisores que utilizan Notifica en el Observatory of E-government (DATAOBSAE) (Opens in new window) .

    Please note that for any clarification or query can address the Focus integrators and Developers (CAID) of MINHAFP (Opens in new window) .

    24 October 2017

    Ascent of the new version of the web services of Notific@ to Production Unshade accordion

    The new web 2.0 service of Notific@ for Issuers Agencies have been deployed in the production environment, after complete integration into the preproduction environment of the first agency Issuer.

    Como consecuencia, conforme al Plan de gestión del cambio de Notific@, se anuncia que se dejará de dar soporte al servicio web 1.0 para Organismos Emisores:

    El 24 de julio de 2018 para el entorno de Preproducción.
    El 24 de octubre de 2018 para el entorno de Producción.

    Los Organismos Emisores que utilizan los servicios web de Notific@ deberán planificar los desarrollos necesarios para la adaptación de sus integraciones.

    31 July 2017

    Notific@ publishes a new version of its web services Unshade accordion

    The General Secretariat of administration Digital, as the shared service provider management of notifications, and as announced in the different working groups, has released a new version of web services for Issuers Agencies.

    Para la elaboración de las nuevas especificaciones se han tenido en cuenta las sugerencias aportadas por las administraciones usuarias de Notific@, tanto a nivel estatal, como autonómico y local.

    Together, has been published the management Plan of change that regulates the continuity of service and deadlines for the adaptation of the groups involved to the new requirements and to the compatibility of versions.

    Los Organismos Emisores que estén integrados con Notific@ por medio de servicios web deberán planificar su adaptación a esta nueva especificación, teniendo en cuenta los plazos previstos de fin de compatibilidad de las versiones anteriores, que nunca será inferior a un año desde la puesta en producción de la nueva versión.

    When the new web services are available in the preproduction environment will be communicated through the usual channels.

    07 June 2017

    Directs DEH extension Unshade accordion

    La Secretaria de Estado de Función Pública, Elena Collado Martínez  y el Director General  de la Fábrica Nacional de Moneda y Timbre, Jaime Sánchez Revenga,  han acordado prorrogar la Encomienda de gestión del servicio de la Dirección Electrónica Habilitada por un periodo de dos años. Los efectos de este acuerdo tendrán validez a partir del  26 de junio de 2017.  

    Los organismos interesados en la emisión de notificaciones por esta vía de puesta a disposición, pueden consultar los términos de la misma en la información del proyecto Notific@, en  la dirección administración.gob.es/ctt/notifica.

    For the accession process to that Directs it should continue Annex IV, which is part of the documentation of the original Entrusts in which also contains the financial data for the different modes of use of the service.

    Notes that for the use of DEH through the management shared service of notifications – Notific@- applies the modality cheaper.

    27 February 2017

    In the Notific@ CNIS 2017 Unshade accordion

    Shared service management of notifications, has had an important presence in the VII National Congress of innovation and utilities.

    The General Secretariat of the administration Digital, as the service provider, presented in the room of communications, the results of the daily work of the platform Notific@ which underpins the service.

    The use of this platform, originally built to serve the General administration of the state, is now also demand by the autonomous administration and Local, areas in which have been greatly appreciated that its use allows the immediate implementation of the law 39/2015 of Common Administrative Procedure, as well as various options of integration and use, ranging from the faster and more modest obtained through the manual access to the web application, which allows more automated integration through web services, especially designed for the sending of large volumes of communications or notifications.

    In statistical data presented shows the effect of the entry into force of the new laws in October last year and its substantial increase in the first months of 2017. Results related to be quantified shipments with 319 agencies emitters, nearly 90,000 shipments of all public administrations. The main channel of availability of these shipments, has been electronics (citizen Folder and E-Mail Enabled) by 75% and 25% on paper.

    The most prominent Issuers Agencies are, in the area of the AGE, the General Secretariat of the administration of justice, with more than 45,000 shipments.

    En el ámbito de las Comunidades Autónomas destaca la Región de Murcia, con una integración temprana, incremental y exitosa con cerca de 18.000 envíos y en el ámbito local, las Diputación Provincial de Huesca, integrada para su propio entorno y  la Diputación Provincial de Albacete, que lo ha actuado como elemento coordinador e impulsor de Notific@ para un gran número de ayuntamientos en la provincia.

    Also Notific@ was in the demo space, with a test that allowed stakeholders take different roles, both the Issuer agency to use Notific@, such as natural person or a legal person and collect your shipment at the citizen and Folder in the E-Mail Enabled both shared services and collaborated in the execution of this test.

     

     

     

     

    27 February 2017

    Notific@ services for the addressee Unshade accordion

    The General Secretariat of the administration Digital, as the shared service provider management of notifications, echoed the request from the private sector and announced a new line of work, addressed to improve the services of the platform Notific@ to the big recipients of communications and notifications of public administrations.

    There are various activities in portfolio, the highest priority, at the moment, is the one that would allow large organizations use web services Notific@ specific to receive their shipments automatically.

    En otra línea se engloban los servicios que favorecerían la localización de notificaciones de un mismo destinatario en las sedes electrónicas de las distintas AAPP que colaboren en el servicio, así como aquellos otros que permitirían la puesta a disposición del destinatario de notificaciones con anexos voluminosos de dicha información por medios  electrónicos.    

    13 February 2017

    La Dirección Electrónica Habilitada Única (DEH) flexibiliza el proceso de notificación por medios electrónicos. Unshade accordion

    Desde el pasado 4 de febrero, el servicio de notificaciones electrónicas  de la Dirección Electrónica Habilitada Única, integrado en la actualidad en la plataforma Notific@, ha introducido ciertas  novedades que flexibilizan la gestión de las notificaciones:

             

    Notification to stakeholders obliged and not obliged : Las Administraciones podrán remitir notificaciones a interesados obligados por la Ley 39/2015 y, como novedad, a aquellos interesados no obligados que hayan manifestado directamente su interés en ser notificados por vía electrónica a la propia Administración, sin necesidad de que conste esta voluntad en la DEH. En caso de no disponer de una DEH, se les creará de oficio de forma automática. Estos procesos no repercutirán en que el interesado pierda la posibilidad de gestionar el alta/baja de su suscripción voluntaria a la DEH, si no constaran otras obligaciones.

     

              Expiration date of the notification : By default, a notification means rejected after 10 calendar days of the availability of the notification without access your content. It is now possible to also specify an expiration date for the notification that fits the rules of each Administration.

     

              Format of notifications : Las notificaciones podrán ser remitidas, aparte de en formato PDF, como ficheros de tipo ZIP.

    02 December 2016

    Notific@ after two months of rule of law 39/2015 Unshade accordion

    Today marks two months since the entry into force of the law governing the administrative procedure common for public administrations and which establishes significant changes for notifications administrative.

    This fact has driven the start of production shared service management of notifications - Notific@-, which already has more than 100 agencies issuers, both of the General administration of the state, as the autonomous administration and Local. 50 other agencies are already running integration tests for your next move to production.

    With nearly 10,000 consignments delivered in this period, the figures of results and the benefits are encouraging to the expectations of public administrations, which is demonstrated by the high interest generated outside the General administration of the state, area where the shared service notifications management is mandatory.

    Notific@ está siendo aprovechado de forma muy rentable por organismos tales como la Dirección General de Costes de Personal y Pensiones Públicas o la antigua Dirección General de Coordinación de la Administración  Periférica  del Estado, ambas del antiguo Ministerio de Hacienda y Administraciones  Públicas.  En el ámbito autonómico, destaca la Región de Murcia que, al igual que la Diputación Provincial de Huesca lo hace en el ámbito de la Administración Local, han demostrado una gran flexibilidad y capacidad organizativa para adaptarse al nuevo marco jurídico mediante su adhesión al uso de Notific@.

    24 November 2016

    The broad Notific@ "Mailings" all avenues of availability. Unshade accordion

    The functionality that allow for Mailings to Notific@ for delivery to the consignee by Folder citizen and if necessary via mail, has been improved to facilitate its use for all tracks of availability.

    A partir del próximo lunes día 28 de noviembre,  se podrán realizar también envíos masivos que ofrecen la puesta a disposición de los envíos a través de una diversa combinatoria de vías. Las nuevas alternativas son las siguientes:

    • Envío masivo a Carpeta Ciudadana (las opciones de Carpeta Ciudadana, están también disponibles para la Sede Electrónica del Organismo emisor,  si estuviera activa).
    • Massive shipment in which the recipients are “ Forced ”. Will be offered in Folder and once Citizen exhausted the “ delay ”, will be made available through the E-Mail Enabled
    • Envío masivo en el que los destinatarios son “Voluntarios”. En este caso, se pondrá a disposición por Carpeta Ciudadana, seguido de la Dirección Electrónica Habilitada y en último caso, se distribuirá por vía postal. 
    26 May 2016

    Progress in the legal framework for integration with Notific@. Unshade accordion

    The first is signed convention for integration with Notific@ and their agents Collaborators.

    El pasado 17 de mayo de 2016 se ha firmado el convenio de colaboración entre la Dirección de Tecnologías de la Información de las Comunicaciones, la Secretaría de Estado de Hacienda y la Agencia Estatal de la Administración Tributaria para la producción de notificaciones y comunicaciones postales del Tribunal Económico  Administrativo Central (TEAC) y la Dirección General de Ordenación del Juego,  a través del Centro de Impresión y Ensobrado (CIE), de la Agencia Tributaria mediante la plataforma electrónica Notific@ que da soporte al servicio compartido de gestión de notificaciones que se incluye en el Plan de Transformación Digital de la Administración General del Estado. 

    10 March 2016

    In the Notific@ CNIS 2016 Unshade accordion

    The Direction of information technology and communications (DTIC), introduced in space demo of National Congress of innovation and utilities (CNIS 2016), the solution Notific@, which is the technological platform that supports managing notifications, which was declared Service shared by the commission of strategy of information technologies and communications at the end of 2015.

    In addition to another type of communication products of a general nature on the project, space demo Notific@ focused on show full interoperability of the platform Notific@, both with the Citizen Folder as with the Electronic Electrónicas-dirección Notifications Enabled (DEH) whose management is tasked with the national Currency Factory and Timbre.

    The demonstration of integration - DEH Notific@ was very informative, then took advantage that the FNMT also had a demo at the space CNIS, allowing recreate a scenario of work that notifications emitted from a point in space demo from the finance ministry and public administrations and were in the mailbox of DEH a recipient who are consulted from another point located in the space of the demo FNMT.

    Las posibilidades que aporta Notific@, tanto en el ahorro de esfuerzos y gastos como en la mejora del servicio a ciudadanos y empresas despertó un manifiesto interés para los organismos emisores de notificaciones y comunicaciones, en particular de la administración autonómica y local, que quieren sumarse al uso de la plataforma Notific@.

    15 December 2014

    Starts the exploitation of Notific@ Unshade accordion

    With the sending of nearly 20,000 notifications of Spanish Fund Agrarian Guarantee (FEGA), has begun phase of exploitation of centralized system notifications administrative Notific@ role.

    Provides for the early entry into operation of other agencies, which are pending sign accession to the framework agreement governing administratively services offered by Notific@. These services are at the moment printing, enveloping and centralized notifications and communications administrative on paper.

     

    15 December 2014

    The contract formalized centralized postal services Unshade accordion

     

    On 1 January next enters into force the contract 07/14 the overall direction of rationalisation and centralization of recruitment for centralized delivery postal services. The contract, awarded to Mails, simplifies integration of agencies in the system Notific@ to not be necessary to have individual contracts with the service provider of distribution.

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