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Network system of the platform of E-government with back-office systems of Autonomous Agencies and Departments

  • Short Name:
    e-satélites
    Summary:
    Dispose of a methodology of collaboration between the different departments of the autonomous community of the region of Murcia (CARM) and centralized e-administración platform (eA).
    Target audience:
    Any Public Administration
    Agencies Responsible:
    Usage:
    Service in infrastructure network
    Contact:

    Fred Groves Sánchez
    Chief of Corporate integration of applications
    Telephone: 968 357 654
    Email: pedro.olivares@carm.es

    Type of Solution:
    Good Practice
    Status of the Solution:
    Production
    Organic Area:
    Autonomic
    Technical Area:
    Management systems and services
    Functional Area:
    Government and the public Sector
    License:
    Not implemented
    Interoperability level:
    Organizational

    Description

    Starting position and origin of the initiative

    Departmental applications were diseñadas de modo estanco y con dificultad para interoperar y colaborar con otras aplicaciones . This, together the process of devolution and disparity of organisational cultures and procedures informàtics, complicates the development initiatives such as the E-government.


    Therefore, it is necessary to launch a project of normalization of the connection (esatélites) in each counseling and Autonomous Agency (OR).

     

    Goals

    Having a collaborative methodology entre los departamentos de la Comunidad Autónoma de la Región de Murcia (CARM) y la plataforma de e-Administración (eA) que, minimizando los posibles cambios en los procesos internos, permitiera avanzar en:

    • Make available to citizens and businesses the maximum number of administrative processes the CARM.
    • Accelerate the deployment of new telematic services thanks to the use of shared processes and technologies such as web services.
    • Improve the quality of service the citizen and employees of the Autonomous Community.

     

    Main challenges and key aspects for the implementation

    The main key aspects have been

    • Having a centralized platform services como punto único de acceso de los eSatélites a los servicios
    • The satellite cloning permite replicar la parte común a todos, que incluye los clientes y servicios web genéricos y las interfaces entre la plataforma eA y los eSatélites
    • The use of pattern SOA allows web services and web services customers in satellites
    • The technology s used are homogeneous.

    The difficulties encountered relate to the different levels of development in the departments of Informatics from advisers and autonomous agencies, which the organizational changes and restructuring affect the distribution of satellites, and in some cases, the lack of Back-Office in the electronic forms of procedures that have not yet computer system.

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