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Electronic Notifications

  • Short Name:
    eNotum
    Summary:
    Comply with the law 11/2007, enabling citizens and businesses exercise their right to choose how they want to communicate with his Administration.
    Target audience:
    Citizen, Company
    Agencies Responsible:
    GENERALITAT DE CATALUNYA
    Usage:
    Installable product
    Contact:

    Ignasi Albors King
    Head of the cabinet (Consorci AOC)
    Tel: 932724000
    ialbors@aoc.cat

    Type of Solution:
    Application
    Status of the Solution:
    Production
    Organic Area:
    Autonomic
    Technical Area:
    Support for the processing mail, electronic processing
    Functional Area:
    Government and the public Sector
    License:
    Not implemented
    Interoperability level:
    Technical

    Description

    Starting position and origin of the initiative

    Prior to the telematic channel, notifications could only be practised on paper. This practice entails an important expense of resources, time and security.

    That is why the Consorci AOC forges eNotum to provide a solution with legal guarantees to electronic notification . This project is part of the ongoing process of adaptation to E-government with a dual objective: win effectiveness and efficiency in the production and delivery of services, and share resources and technological solutions that help reduce costs.


    Goals

    • Comply with the law 11/2007 , enabling citizens and businesses exercise their right to choose how they want to communicate with his Administration.
    • Immediacy in the notice and its acceptance or rejection: reduction of the times resolution of administrative procedures.
    • Ahorro de tiempo y costes en el envío de la notificación. The service of electronic notifications is a service that is free to all the Catalan Government.
    • Knowledge of the notification daily and automatically.

    Main challenges and key aspects for the implementation

    • The main difficulty has been the security of access to information of notifications by citizens, as well as the generation of evidence for the undisputable demonstration of acts of citizen (acknowledgement of receipt).
    • A key aspect has been use technology single access WHILE and authorized to services of inter-governmental collaboration to ensure the functionality of the application and avoid not allowed access to the engine of notifications.
    Subscriptions

    En esta área podrá darse de alta para recibir las notificaciones de cambios que se realicen en noticias, documentos o foros relacionados con la solución o el activo semántico.

    The fields with an asterisk * are required. It must mark at least one of the subscription rushes (News, documents or forums) and indicate the email in the text field indicated for the high or low of subscription.

    Enter the email with which you want to receive notifications of the solution or the active semantic.

    *

    Puede consultar la política de protección de datos del PAe y CTT en su  legal notice

    Enter the email to unsubscribe from the unsubscribe.
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