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E-government platform of the board of Extremadura

  • Short Name:
    Introducing a E-government platform that allows the government of Extremadura manage relations with citizens, companies and other administrations in a multichannel environment.
    Target audience:
    Citizen any public administration, Company
    Agencies Responsible:
    First and Counseling of finance and public administration

    Juan José Altitude Acevedo
    Head of service of E-government


    Type of Solution:
    Good Practice
    Status of the Solution:
    Organic Area:
    Technical Area:
    Management systems and services
    Functional Area:
    Government and the public Sector
    Not implemented
    Interoperability level:


    Starting position and origin of the initiative

    There was a situation in which unavailable from any of the necessary applications to perform the functions sought in the field of electronic administration.


    • Introducing a E-government platform allow the board of Extremadura manage relations with the citizens, companies and other administrations in a multichannel environment.
    • Improve the quality of services rendered to society, generating information accessible and manageable that resonates with an increase the effectiveness and efficiency of the internal management.

    Main challenges and key aspects for the implementation

    • The main difficulty consisted high number of modules to develop and integration among them all.
    • A key aspect to the introduction was hiring the entire platform a Single supplier company , facilitating considerably reducing integration problems between modules of the platform.

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