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Introduce E-government platform that would allow the government of Extremadura to manage relations with citizens, corporations and other administrations in a multi-channel environment.
Target audience:
Any citizen, Public Administration,
Responsible Agencies:
EXTREMADURA
First Vice-President and ministry of finance and administration
Contact:
Juan José Roque Acevedo
Chief E-government
juanjose.roque@juntaextremadura.es
Type of Solution:
Good Practice
State of the solution:
Production
Organic Área:
Autonomous
Technical Área:
Management of services and systems
Functional Área:
Government and Public Sector
License:
Not applicable
Interoperability level:
Technical
Description
Starting position and origin of the initiative
It was premised on a situation where
there were no available none of the necessary applications
to perform the tasks that were meant to be in the area of electronic administration.
Objectives
Introduce
E-government platform
que permita a la Junta de Extremadura gestionar las relaciones con los citizens, enterprises and other administrations.
in a multi-channel environment.
Improving the quality of services
services provided to the information Society, creating accessible and manageable expect increased effectiveness and efficiency of the internal management.
Major challenges and key aspects of implementation
The
main difficulty
was the the high number of modules to develop and integration
among them all.
A key aspect for implementation was the
recruitment
of the whole platform a Single supplier
, greatly facilitating the reduction of the problems of integration between the modules of the platform.
