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Introducing a E-government platform that allows the government of Extremadura manage relations with citizens, companies and other administrations in a multichannel environment.
Target audience:
Citizen any public administration, Company
Agencies Responsible:
EXTREMADURA BOARD
First and Counseling of finance and public administration
Contact:
Juan José Altitude Acevedo
Head of service of E-government
juanjose.roque@juntaextremadura.es
Type of Solution:
Good Practice
Status of the Solution:
Production
Organic Area:
Autonomic
Technical Area:
Management systems and services
Functional Area:
Government and the public Sector
License:
Not implemented
Interoperability level:
Technical
Description
Starting position and origin of the initiative
There was a situation in which
unavailable from any of the necessary applications
to perform the functions sought in the field of electronic administration.
Goals
Introducing a
E-government platform
allow the board of Extremadura manage relations with the citizens, companies and other administrations
in a multichannel environment.
Improve the quality of services
rendered to society, generating information accessible and manageable that resonates with an increase the effectiveness and efficiency of the internal management.
Main challenges and key aspects for the implementation
The
main difficulty
consisted high number of modules to develop and integration
among them all.
A key aspect to the introduction was
hiring
the entire platform a Single supplier company
, facilitando considerablemente la reducción de problemas de integración entre los módulos de la plataforma.
