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E-government platform of the board of Extremadura

  • Short Name:
    e-@dministracion
    Summary:
    Introducing a E-government platform that allows the government of Extremadura manage relations with citizens, companies and other administrations in a multichannel environment.
    Target audience:
    Citizen any public administration, Company
    Agencies Responsible:
    EXTREMADURA BOARD
    First and Counseling of finance and public administration
    Contact:

    Juan José Altitude Acevedo
    Head of service of E-government
    juanjose.roque@juntaextremadura.es

     

    Type of Solution:
    Good Practice
    Status of the Solution:
    Production
    Organic Area:
    Autonomic
    Technical Area:
    Management systems and services
    Functional Area:
    Government and the public Sector
    License:
    Not implemented
    Interoperability level:
    Technical

    Description

    Starting position and origin of the initiative

    There was a situation in which unavailable from any of the necessary applications to perform the functions sought in the field of electronic administration.

    Goals

    • Introducing a E-government platform allow the board of Extremadura manage relations with the citizens, companies and other administrations in a multichannel environment.
    • Improve the quality of services rendered to society, generating information accessible and manageable that resonates with an increase the effectiveness and efficiency of the internal management.

    Main challenges and key aspects for the implementation

    • The main difficulty consisted high number of modules to develop and integration among them all.
    • A key aspect to the introduction was hiring the entire platform a Single supplier company , facilitating considerably reducing integration problems between modules of the platform.
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