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Promotion of mobile channel (application for iPhone and iPad) as a means of access to information and electronic services of the community of Madrid

  • Short Name:
    Mobile channel Madrid
    Summary:
    Expand all channels of possible relationship of citizens, companies and public administrations in Madrid with the community of Madrid.
    Target audience:
    Company, Citizen
    Agencies Responsible:
    COMMUNITY OF MADRID
    Vice-counseling sports, transparency and government Mouthpiece
    Contact:

    Mario Fidel Rodríguez
    915800445/mario.fidel@madrid.org
    Information and communications technology CM (ICM)

    Type of Solution:
    Good Practice
    Status of the Solution:
    Production
    Organic Area:
    Autonomic
    Technical Area:
    Electronic processing
    Functional Area:
    Government and the public Sector, energy
    License:
    Not implemented
    Interoperability level:
    Technical

    Description

    Starting position and origin of the initiative

    The project is part of the initiative of restructuring, redesign and stabilization of the new portal madrid.org , con objeto de ofrecer un mejor servicio al ciudadano, mejorando las aplicaciones de tramitación electrónica, los servicios de información, el diseño gráfico y la arquitectura de navegación del mismo, que permitió también incorporar new subportals in response to different audiences, as well as the certification in different platforms as Windows, Linux and Mac, browsers as Explorer, Firefox, Opera, Safari, Chrome and devices as PC, smart phones, PDA, iPhone and iPad.

    Goals

    • Expand all channels of possible relationship de los ciudadanos, empresas y Administraciones públicas madrileñas con la Comunidad de Madrid.
    • Provide updated information and truthful de la localización de los diferentes servicios y puntos de interés para el ciudadano en la región madrileña.
    • Collect en un único sitio, accesible en movilidad por los usuarios, toda la information of interest points for the madrileño in its relationship with the administration of the Community of Madrid, as well as its aspect of leisure, sport, entertainment, etc. in the region of Madrid.

    Main challenges and key aspects for the implementation

    • On the one hand, lack of homogeneity in data format required extra work for the availability and preparation of multiple databases necessary for the correct functioning of the application.
    • Moreover, during the period of high of the application in Apple difficulties in relation to the legal name of the community of Madrid since there is a corporation (SA) or a limited company (SL).
       

     

     

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